On November 26, a fire broke out at Hong Fu Court in Tai Po, Hong Kong, drawing widespread concern from all sectors of society. In response to the urgent need for disaster relief and to assist affected residents, Trip.com Group announced on November 27 a donation of HKD 10 million to support impacted communities.

The company expressed deep condolences for the victims of the fire and extended sincere sympathies to the affected families and citizens. It also paid tribute to the firefighters, paramedics, and all rescue personnel working tirelessly on the front lines.

Trip.com Group stated it will continue monitoring the situation and actively coordinate resources with local organizations to help affected residents rebuild their lives and homes. Additionally, the company reminded customers that its 24-hour customer service team is available to assist with travel cancellations or modifications for those impacted by the incident.