On the afternoon of November 3, 2025, at the opening of Hong Kong FinTech Week, Ant Group Co., Ltd. Chairman Eric Jing highlighted Hong Kong's pivotal role in the company's global strategy. Speaking at the main forum, Jing emphasized that Ant Group is actively engaging in Hong Kong's policy innovation pilots, exploring cutting-edge applications of artificial intelligence (AI) and blockchain technology. The company aims to expand its strategic investments in Hong Kong and accelerate global expansion, leveraging the city as a launchpad to drive inclusive development through new technologies.
During a panel discussion with Hong Kong Secretary for Financial Services and the Treasury Christopher Hui and other industry leaders, Jing shared insights on technological transformation, industrial applications, and Hong Kong's innovation roadmap. When asked about the impact of technological advancements on the financial sector, Jing identified AI and blockchain-based tokenization as transformative forces. He noted that finance is a data- and language-intensive industry, where product complexity and reliance on trust necessitate precise communication. "Generative AI will reshape the entire financial value chain—from back-end operations to customer service—not just isolated segments," he said.
Jing predicted that soon, every bank customer would have a personalized AI-powered relationship manager capable of round-the-clock assistance, issue resolution, and tailored advice at minimal cost. This shift, he explained, would be enabled by multi-agent systems and AI infrastructure within banks.
Tokenization technology, another key driver of financial innovation, can facilitate real-time global payment settlements, boosting cross-border trade efficiency for businesses. Jing added that as regulatory frameworks mature, trusted institutions will increasingly adopt blockchain, shifting its use from speculative trading to real-world value exchange—ultimately supporting the real economy.
Jing strongly endorsed Hong Kong's role as a "super connector" for Chinese companies expanding overseas, citing its robust financial ecosystem, top-tier professional services, and globally minded talent pool. He revealed Ant Group's growing investments in Hong Kong to strengthen its global market reach and praised the Hong Kong government's newly established "GoGlobal Task Force" for enhancing the city's connectivity with international capital and markets. Ant Group has already built a comprehensive service network covering global payments, trade finance, and compliance risk management, with a focus on empowering cross-border e-commerce sellers. "Through Hong Kong, we are helping Chinese businesses step onto the world stage," Jing concluded.