ServiceNow and Accenture PLC announced a new joint solution on Monday, designed to help businesses overcome two major hurdles in migrating to next-generation risk platforms: high costs and complex processes.

As cyberattacks become more sophisticated, the average cost of a data breach in the United States reached a record high of $10.22 million per incident in 2025, a 9% year-over-year increase. Simultaneously, AI technology has compressed the window from vulnerability discovery to exploitation from months down to mere hours. In this environment, there is an urgent need for companies to upgrade from traditional, siloed risk management tools to intelligent systems capable of autonomous decision-making and rapid response.

The newly launched joint offering consists of two core components:

AI-driven managed security services: This involves deploying intelligent agents on the ServiceNow AI platform to automate vendor monitoring and lifecycle management, providing a unified view for integrated risk and third-party risk management. The service also includes operational risk management that merges IT and operational technology risks, along with capabilities to automatically monitor regulatory changes and respond proactively for compliance management.

AI legacy system migration solution: This is a key automated migration solution provided by Accenture, aimed at helping companies transition from their existing risk platforms to the ServiceNow AI platform with lower costs and less business disruption, thereby accelerating the realization of value from the new system.

Rex Thexton, Chief Technology Officer for Global Cybersecurity at Accenture, stated that what businesses need is the ability to connect risk insights, automated decisions, and scaled responses, not just isolated tools. Lou Fiorello, Vice President of Security and Risk Product Group at ServiceNow, added that the collaboration between the two companies is turning the future of autonomous operations into reality.