On the evening of November 7, consumers reported that the note function on Taobao Flash Sale was not working properly, with some questioning whether the feature had been removed.

In response, Taobao Flash Sale's official customer service clarified that the issue was caused by a system upgrade, temporarily disabling the note function. The company assured users that repairs are underway and recommended contacting merchants directly via online chat or phone to communicate product requirements.

Regarding the timeline for restoration, Taobao Flash Sale stated that no specific completion date has been confirmed yet, apologizing for the inconvenience.