The healthcare experience management leader, National Research Corp., has announced a strategic partnership with The Beryl Institute. This collaboration aims to provide healthcare organizations with a broader range of expert resources and proven programs to address mounting industry challenges.

In the current healthcare landscape, organizations are under significant pressure from rising expectations and constrained resources. There is a critical need to improve patient experience, boost staff engagement, and ensure care safety. This new alliance combines National Research Corp.'s strengths in data analytics and experience platforms with The Beryl Institute's practical expertise, which is derived from a network of seasoned healthcare leaders and clinical experts.

Trent Green, CEO of National Research Corp., commented, "At National Research Corp., we believe human understanding is the foundation for building a better healthcare system. We help organizations act on that understanding to deliver more consistent experiences. Partnering with The Beryl Institute will further strengthen the application of these practices in day-to-day operations."

The partnership integrates a suite of established programs focused on key organizational performance drivers. These include strategic alignment, care transitions, leadership rounding, safety culture, and clinician engagement. Data indicates that effective leadership rounding correlates with a 15 to 20 percentage point increase in patient loyalty, while structured care transition programs can lead to a more than 30% improvement in readmission rates.

Katie Owens, Founder and CEO of The Beryl Institute, noted, "Data without a path to action is just noise for healthcare organizations. Leaders need to identify gaps, build consensus, and find a clear path forward. This collaboration connects data with validated leadership practices to help organizations achieve lasting results in patient experience, staff engagement, and safety."

Through this alliance, healthcare organizations can receive phased support tailored to their specific stage of development, whether they are building strategy, strengthening operations, enhancing clinician involvement, or improving safety culture. The partners will work together to help leaders translate priorities into daily practice, ensuring continuous progress.

National Research Corp. brings over 45 years of industry experience, with solutions spanning patient, consumer, employee, and market experience. The Beryl Institute, founded in 2017, has provided training and advisory services to over 700 healthcare organizations and more than 10,000 professionals across the United States.