On September 26, People's Daily Online published commentary highlighting concerns over ticket purchasing as the National Day and Mid-Autumn Festival holidays approach. The Jiangsu Consumer Rights Protection Committee conducted an investigation into nine third-party train ticket purchasing platforms, revealing that multiple platforms engage in deceptive practices through hidden consumption traps and acceleration services that fail to deliver promised results.

According to the investigation findings, all nine platforms claimed that purchasing "acceleration packages" and ticket-grabbing bundles would improve success rates for securing tickets. However, actual user experience showed that 12306, the official railway booking platform, consistently issued tickets first, rendering the "acceleration package" services essentially ineffective marketing gimmicks. The so-called "acceleration packages" provide no actual speed advantage, meaning consumers pay extra fees while still waiting in the same queue on 12306.

Previously, 12306 staff explicitly stated that they have never partnered with any third-party platform organizations, have not allocated ticket quotas to them, and maintain no data connections with such services. This confirms that third-party platforms possess no priority access or special channels for expedited ticket purchases. Despite this, various services continue to operate under different banners, suggesting speed enhancements and acceleration capabilities while designing interfaces and processes that mislead consumers into paying for "acceleration" services.

In communication regarding this matter, Qunar customer service responded that "acceleration can improve ticket-grabbing probability, though specific probability rates cannot be predicted." The representative explained that "different acceleration services may have varying acceleration effects when Qunar platform users simultaneously compete for the same tickets, but ticket-grabbing speed cannot be compared with other external platforms."