Release Date: November 19, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Comps were a bit light this quarter. How should we think about the 6% to 9% longer-term comp sales algorithm, especially with the possibility of a quarter below 5% next year? A: Mary Meixelsperger, CFO, explained that the fourth quarter comps were impacted by the CrowdStrike event and hurricanes. They expect to regain some business in the first quarter of fiscal '25. For the full year, ticket will drive the majority of same-store sales growth. Lori Flees, CEO, added that they are evaluating the longer-term same-store sales guidance, considering political and economic uncertainties.
Q: If we back out the refranchising piece for 2025, adjusted EBITDA seems to grow at a lesser pace than total revenues. Can you explain this? A: Mary Meixelsperger, CFO, noted that they are taking a conservative view due to uncertainties in the cost environment, including potential changes in used oil collection reimbursements and labor costs. They are also investing in technology and talent, which impacts EBITDA growth.
Q: What is the decision criteria for refranchising stores, and could there be more in the future? A: Lori Flees, CEO, stated that refranchising is considered when a well-capitalized partner can commit to significant development in a market. This strategy is capital-efficient and drives long-term growth. Mary Meixelsperger, CFO, added that they are monitoring the recent transactions and will evaluate future opportunities based on long-term shareholder value.
Q: Can you discuss the competitiveness in quick oil changes and opportunities in new versus existing markets? A: Lori Flees, CEO, mentioned that the Quick Lubes space remains competitive but stable. They see promotional tactics in other channels, especially during consumer pressure periods. Opportunities for new builds and acquisitions remain consistent, with no significant changes in the competitive landscape.
Q: Regarding non-oil change revenue, where did you finish in fiscal '24, and what drives variability across the system? A: Lori Flees, CEO, highlighted that non-oil change revenue was a significant contributor to ticket growth, with improvements across all services. Variability is driven by staff tenure and training, with more experienced teams achieving higher penetration rates. All quartiles improved year-over-year.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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