Release Date: November 13, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How does the competitive environment look like in terms of promotional activity this quarter, especially in Brazil? A: Marcelo Rabach, CEO, explained that the competitive landscape remained consistent throughout the year. Arcos Dorados gained significant market share, particularly in Brazil, by focusing on a compelling value proposition and unmatched restaurant experience, driving volume growth and leveraging fixed costs.
Q: How will the post-election macroenvironment in Mexico impact the overall consumer environment, especially in the QSR segment? A: Marcelo Rabach, CEO, expressed satisfaction with Mexico's growth trends, noting that the McDonald's brand has performed strongly. The digitalization of operations and modernization of restaurants are expected to drive further growth, with the mobile app becoming the most popular in the market.
Q: Regarding food and paper pressure in Brazil, were these related to protein prices or paper? How will recent price increases in proteins affect margins? A: Mariano Tannenbaum, CFO, clarified that the modest increase in food and paper costs was not due to protein prices but other general increases. The company expects some pressure on beef costs industry-wide next year but plans to mitigate this through pricing and mix management.
Q: What are management's expectations regarding the easing of labor and other cost pressures in NOLAD? A: Mariano Tannenbaum, CFO, noted increases in minimum salaries in Mexico and Puerto Rico but does not expect this pace to continue in 2025. Digital tools are being deployed to generate sales more efficiently and manage staffing better.
Q: Could you provide an update on digital and delivery penetration and its impact on profitability? A: Luis Raganato, COO, reported that digital sales were up 16%, representing 58% of total sales, with delivery growing 14%. Own delivery accounts for 12% of total delivery sales, contributing positively to margins by leveraging fixed costs.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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