Bank of Queensland Sanctioned for Charging Fees on Dead Customers' Accounts

MT Newswires Live
01-17

The Banking Code Compliance Committee (BCCC) sanctioned the Bank of Queensland (ASX:BOQ) over its failure to "identify, stop, and refund" fees on deceased clients' accounts, according to a statement from BCCC released Friday.

The breaches were committed between 2019 and 2023 and totaled AU$158,834 in overcharged fees and interest.

The banking watchdog said Bank of Queensland had "widespread failures" in its processes for managing the said fees and that the bank's systems were inadequate.

In response to the breaches, the BCCC sanctioned the Bank of Queensland by naming it and publishing the details of its non-compliance on the regulator's website.

The BCCC said the Bank of Queensland fully cooperated throughout the probe, which started in mid-2023 and involved two other banks.

Bank of Queensland did not immediately respond to a request for comment from MT Newswires.

免責聲明:投資有風險,本文並非投資建議,以上內容不應被視為任何金融產品的購買或出售要約、建議或邀請,作者或其他用戶的任何相關討論、評論或帖子也不應被視為此類內容。本文僅供一般參考,不考慮您的個人投資目標、財務狀況或需求。TTM對信息的準確性和完整性不承擔任何責任或保證,投資者應自行研究並在投資前尋求專業建議。

熱議股票

  1. 1
     
     
     
     
  2. 2
     
     
     
     
  3. 3
     
     
     
     
  4. 4
     
     
     
     
  5. 5
     
     
     
     
  6. 6
     
     
     
     
  7. 7
     
     
     
     
  8. 8
     
     
     
     
  9. 9
     
     
     
     
  10. 10