Exec Edge hosted a fireside chat at the ICR Conference 2025 with Michael Osanloo, Chief Executive Officer of Portillo’s. The in-person interview was joined by Editor-at-Large Jarrett Banks and they discussed the brand’s growth on 2024 and what is coming ahead on 2025, the company’s innovation and continuous change to meet customers’ expectations, and more.

Watch the full recording:

About Michael Osanloo

Michael Osanloo is the President and Chief Executive Officer at Portillo’s Hot Dogs where he is responsible for overall brand strategy, business performance and the company’s growth across new states and markets. Michael is a passionate servant leader who has structured the company in a way that affords every team member the opportunity to grow and be successful. Since joining Portillo’s, Michael was named one of 10 business leaders that could change Chicago’s business world in 2019 by the Chicago Tribune.

As the former CEO of P.F. Chang’s China Bistro, Inc., Michael oversaw more than 300 restaurants globally and expanded the brand into China, the UK and Germany. Prior to, Michael served as Executive Vice President and President of Grocery at Kraft Heinz, and in senior leadership roles at Caesar’s Entertainment. In 1996, Michael started his successful nine year run as a Partner at Bain & Company where he helped improve the effectiveness of strategic, operational and marketing initiatives at various multibillion-dollar companies.

Michael holds a Master of Business Administration from the University of Chicago, a Juris Doctorate the University of Illinois College of Law and an AB Degree in Economics from the University of Michigan.

About Portillo’s

In 1963, Dick Portillo invested $1,100 to open the first Portillo’s hot dog stand in Villa Park, Illinois, calling it “The Dog House.” Today, Portillo’s has grown to more than 90 restaurants across 10 states and is beloved for its Chicago-style hot dogs, Italian beef sandwiches, char-grilled burgers, fresh salads, and famous chocolate cake. Portillo’s ships food to all 50 states via Portillos.com.