Release Date: February 06, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the progress and future opportunities in your network 2.0 initiative, particularly regarding cost base improvements and service level enhancements? A: Mario Harik, CEO: The opportunity ahead is largely tied to yield improvements. We started with a 15-point yield differential compared to best-in-class, and now we see a low-teens margin opportunity. This involves service improvements, premium services, and local accounts. We've made significant progress, such as reducing outsourced linehaul miles to 10.7% and expect to reach single digits in 2025, insulating us from rising truckload rates.
Q: Do you expect yield growth to accelerate in the current quarter, and how will this affect your operating ratio (OR)? A: Ali Faghri, Chief Strategy Officer: Yes, we expect yield growth to accelerate in the first quarter beyond the 6.3% achieved in Q4. This is driven by service improvements and a better mix of premium services and local customers. We anticipate outperforming normal seasonality in OR, with sequential improvement from Q4 to Q1, depending on tonnage trends.
Q: Will you see margin improvement in the first quarter year-over-year, and what is your full-year guidance for LTL operating ratio improvement? A: Mario Harik, CEO: We expect to outperform typical Q4 to Q1 deterioration and improve OR sequentially. For the full year, we anticipate a 150 basis point improvement in OR, driven by yield growth, premium services, and cost efficiencies, despite a soft macro environment.
Q: How are you achieving relative pricing outperformance, and what is the sustainability of this trend through 2025? A: Mario Harik, CEO: Our pricing outperformance is not solely from price increases but also from a better mix of local business and premium services. Customers value these services, which come at a higher yield and margin. We aim to price incrementally higher than cost inflation by 100-200 basis points, with upside potential.
Q: What is the competitive dynamic in the local market, and how do you see this evolving with investments in salespeople? A: Mario Harik, CEO: We compete with all carriers by providing excellent service and building strong customer relationships. Our investment in more salespeople and improved service product enables us to grow in the local channel, which is a high-margin, high-yield business.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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