Investors Report Glitches at Fidelity, Robinhood and Other Brokers -- WSJ

Dow Jones
04-08

By Alexander Osipovich

Some investors looking to survey the damage to their stock portfolios this morning encountered frustrating technical glitches at brokerages including Fidelity Investments and Robinhood Markets.

Downdetector, a crowdsourced website where users report outages to popular websites, showed a spike in reports at Fidelity, Robinhood and Interactive Brokers around 9:30 a.m. ET, when U.S. stock markets opened with a sharp drop caused by fallout from President Donald Trump's tariff announcement last week.

On Reddit, some users reported getting error messages when they logged in to Fidelity and tried to look at account positions. Several users on a Reddit forum devoted to Interactive Brokers complained that they were unable to log in at all, or that the platform was being slow. On X, some users tweeted about problems viewing options prices at Robinhood.

Representatives of Fidelity and Interactive Brokers weren't immediately able to comment. Robinhood didn't immediately respond to a request for comment.

Retail brokerage platforms have a history of going down at times of severe market stress, when many of their customers try to log on and execute trades. Brokers such as Fidelity, Robinhood and Vanguard Group suffered a wave of technical issues of varying severity during the coronavirus-fueled selloff of early 2020.

This item is part of a Wall Street Journal live coverage event. The full stream can be found by searching P/WSJL (WSJ Live Coverage).

(END) Dow Jones Newswires

April 07, 2025 12:06 ET (16:06 GMT)

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