Release Date: May 01, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How is the competition in the personal auto market affecting Allstate, and are you seeing any aggressive pricing from competitors? A: Thomas Wilson, CEO, noted that the rate of increases in auto insurance has decreased compared to previous years, indicating that companies are operating at desired profitability levels. Mario Rizzo, President of Property-Liability, added that while competition has leaned into growth due to improved margins, the market remains rational. Allstate's transformative growth strategy is helping them compete effectively.
Q: With the recent improvement in policies in force (PIF), do you expect this trend to continue? A: Thomas Wilson, CEO, explained that growth requires both writing more new business and retaining existing customers. New business levels have been sustained due to competitive pricing and advertising. Retention has stabilized, and efforts like the S.A.V.E. program aim to further improve it by enhancing customer interactions and affordability.
Q: Can the current level of new applications be maintained, or is it influenced by increased shopping? A: Thomas Wilson, CEO, stated that the current new business levels are consistent with the end of last year, and Allstate is comfortable with this pace. The rollout of new products and expanded distribution channels are expected to drive further growth, although not necessarily at the same high percentage increase.
Q: How is Allstate managing its capital position and share repurchase program amid market volatility? A: Thomas Wilson, CEO, and Jesse Merten, CFO, emphasized that Allstate is in a strong capital position, with sufficient resources to support growth and shareholder returns. The $1.5 billion share repurchase program is ongoing, and the company maintains a balanced approach to capital allocation, focusing on growth and returning cash to shareholders.
Q: How is Allstate addressing retention challenges, and what impact does the S.A.V.E. program have? A: Mario Rizzo, President of Property-Liability, explained that retention remains stable, and the S.A.V.E. program targets reducing customer defections by improving affordability and customer experience. Bundling and a stable rate environment also contribute to enhancing retention.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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