1501 ET - ServiceNow's acquisition of data.world reflects the company's growing focus on the quality of the data it throws at its AI agents, says Gaurav Rewari, who leads ServiceNow's data and analytics products. For "a lot of our customers, that road to agentic AI heaven, if you will, goes through some form of a data hell," Rewari says in an interview. Data.world's data catalog will improve that journey by providing more context for ServiceNow's AI agents, sharing information like how long an employee has been with the company or what department they're in, Rewari says. The AI agents' actions or recommendations will be more relevant and accurate as a result, he says. He says customers liked ServiceNow's increased data integration offerings, but wanted to infuse them with a semantic layer.(kelly.cloonan@wsj.com)
(END) Dow Jones Newswires
May 07, 2025 15:02 ET (19:02 GMT)
Copyright (c) 2025 Dow Jones & Company, Inc.
免責聲明：投資有風險，本文並非投資建議，以上內容不應被視為任何金融產品的購買或出售要約、建議或邀請，作者或其他用戶的任何相關討論、評論或帖子也不應被視為此類內容。本文僅供一般參考，不考慮您的個人投資目標、財務狀況或需求。TTM對信息的準確性和完整性不承擔任何責任或保證，投資者應自行研究並在投資前尋求專業建議。