Jack in the Box Plans to Boost Sales With New Technology -- Market Talk

Dow Jones

2025/05/15

1853 ET - Jack in the Box has good reason to think it can boost lagging sales by updating its technology. CEO Lance Tucker says during the earnings call that the company is still seeing higher activity in first-party sales and at its kiosks, which are now in nearly 1,500 restaurants. The fast-food chain is running into problems as it tries to integrate those kiosks with its existing legacy systems. The issues may be temporary, but they weighed on 2Q earnings and will affect 3Q results. The integration problems are due to the company's old technology, and highlight the need to rapidly update its systems, Tucker says. Shares down 5.2% in post-market trading to $24.34. (kelly.cloonan@wsj.com)

(END) Dow Jones Newswires

May 14, 2025 18:55 ET (22:55 GMT)

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CEO Lance Tucker says during the earnings call that the company is still seeing higher activity in first-party sales and at its kiosks, which are now in nearly 1,500 restaurants. The fast-food chain is running into problems as it tries to integrate those kiosks with its existing legacy systems. The issues may be temporary, but they weighed on 2Q earnings and will affect 3Q results. The integration problems are due to the company's old technology, and highlight the need to rapidly update its systems, Tucker says. Shares down 5.2% in post-market trading to $24.34. 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