Zenvia Inc. has reported its financial results for the fourth quarter and full year 2024. The company generated net revenues of BRL 231 million in Q4 2024, showing an increase from BRL 217 million in the same quarter of the previous year. However, the gross profit margin experienced a decline from 65% in Q4 2023 to 57% in Q4 2024. Despite this margin pressure, Zenvia Inc. noted improvements in General & Administrative (G&A) expense efficiency, with G&A expenses at BRL 35 million in Q4 2024, compared to BRL 37 million in Q4 2023. For the full year 2024, Zenvia achieved revenues of approximately BRL 180 million. The company's EBITDA margin was positive, contributing to nearly BRL 69 million in EBITDA for the year. Zenvia highlighted its strategic focus on accelerating organic growth and strengthening its partnerships. The company also aims to grow its revenues by 25-30% in 2025, with an expected gross margin of 68-70%. Additionally, Zenvia's customer base includes approximately 6,000 companies as of December 2024, with 20% being international clients. The company has transitioned towards a new strategic cycle, emphasizing flexibility, AI adoption, scalability, and a focus on its new core business model.