Agora Inc., a leader in real-time engagement and conversational AI technology, has announced a partnership with WIZ.AI to introduce enterprise-grade AI agent solutions. This collaboration aims to enhance call centers with multilingual support and contextual understanding, allowing AI agents to offer human-like service at scale. WIZ.AI, with over six years of experience in localized voice AI across sectors such as banking, insurance, and telecom in Southeast Asia, will integrate its industry expertise with Agora's advanced real-time infrastructure. The partnership will provide services such as inbound customer service, outbound communication campaigns, QA & analytics, and AI training & e-learning. Together, Agora and WIZ.AI strive to deliver intelligent, scalable, and multilingual AI solutions globally.