LivePerson Partners with Amazon Connect to Enhance AI-Powered Customer Service Solutions

Reuters
08/25
<a href="https://laohu8.com/S/LPSN">LivePerson</a> Partners with <a href="https://laohu8.com/S/AMZN">Amazon</a> Connect to Enhance AI-Powered Customer Service Solutions

LivePerson Inc., a leader in conversational AI and digital transformation, has announced a new partnership with Amazon Web Services (AWS). This collaboration integrates Amazon Connect, AWS's AI-native customer experience solution, with LivePerson's digital contact center. The integration aims to unify voice and digital customer experiences, enhancing efficiency and customer satisfaction. By leveraging this technology, businesses can streamline their operations, reduce costs, and improve agent retention while increasing self-service capabilities. John Sabino, LivePerson CEO, emphasized the partnership's role in enabling customers to build a comprehensive customer experience tech stack with LivePerson at its core.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. LivePerson Inc. published the original content used to generate this news brief via PR Newswire (Ref. ID: NY57791) on August 25, 2025, and is solely responsible for the information contained therein.

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