NICE Limited and RingCentral Extend Partnership to Enhance AI-Driven Customer and Employee Experiences

Reuters

2025/09/10

NICE Limited and RingCentral Extend Partnership to Enhance AI-Driven Customer and Employee Experiences

NICE Limited has announced the extension of its partnership with RingCentral, Inc., reinforcing their decade-long collaboration to enhance AI-driven customer and employee experiences. This renewed multi-year agreement focuses on strengthening their integrated AI-powered Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. The partnership aims to transform customer engagement through the RingCentral Contact Center, powered by NICE CXone Mpower, and re-energize the channel partner ecosystem. Both companies are recognized leaders in their fields, with NICE noted for its expertise in cloud contact centers and CX, and RingCentral for its leadership in cloud business communications. This collaboration seeks to modernize business interactions by providing seamless, AI-enhanced experiences for enterprise customers.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. NICE Limited published the original content used to generate this news brief via EDGAR, the Electronic Data Gathering, Analysis, and Retrieval system operated by the U.S. Securities and Exchange Commission (Ref. ID: 0001178913-25-003286), on September 10, 2025, and is solely responsible for the information contained therein.

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While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. NICE Limited published the original content used to generate this news brief via EDGAR, the Electronic Data Gathering, Analysis, and Retrieval system operated by the U.S. Securities and Exchange Commission (Ref. ID: 0001178913-25-003286), on September 10, 2025, and is solely responsible for the information contained therein.</span></em>\n</div></body></html>\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK4528","symbol_name":"SaaS概念","start_time":0,"source_url":"https://api.refinitiv.com/data/news/v1/stories/urn:newsml:reuters.com:20250910:nNDL99bYDp:1","article_id":"2566608370","we_media_id":"1032215980","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2566608370","pubTimestamp":1757502050,"columns":[],"sourceInfo":null,"weMediaInfo":{"media_name":"Reuters","introduction":"Reuters.com brings you the latest news from around the world, covering breaking news in markets, business, politics, entertainment and technology","home_visible":1,"id":"1032215980","head_image":"https://community-static.tradeup.com/news/4567337cbdf294b657b1fa87c5488b48"},"summary":"NICE Limited has announced the extension of its partnership with RingCentral, Inc., reinforcing their decade-long collaboration to enhance AI-driven customer and employee experiences. 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