Information Services Group Inc. (ISG) has released its 2025 Provider Lens® global Finance and Accounting Outsourcing (FAO) Services report, highlighting a significant shift in the industry as enterprises move from pilot AI initiatives to live, production-level deployments. The report reveals that AI, generative AI, and advanced analytics are now being integrated into day-to-day finance operations, enabling greater automation and allowing human experts to concentrate on higher-value tasks. ISG evaluated 33 providers across four key FAO categories, naming Accenture, Capgemini, Cognizant, Deloitte, EXL, EY, Genpact, HCLTech, IBM, Infosys, TCS, Wipro, and WNS as Leaders in all quadrants. Genpact was recognized as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction ratings. Auxis and Sutherland were identified as Rising Stars due to their promising portfolios and future potential. The report notes a growing demand for industry-specific AI models and outcome-based contracts, as organizations seek rapid, measurable value from FAO solutions. Customized versions of the research are available from several leading providers. ISG's analysis also explores the evolving role of global capability centers and offers guidance on overcoming current FAO challenges.