淘寶回應購物金系統故障：已修復，消費者所有充值安全到賬

新浪科技

10/21

　　新浪科技訊 10月21日下午消息，10月20日天貓雙11開啓現貨開賣，有消費者反饋，天貓店鋪購物金短暫出現少部分用戶充值到賬未顯示問題。

　　對此，淘寶相關人士回應稱，天貓雙11晚20點開售後，充值購物用戶數在數分鐘內衝上近千萬，觸發系統故障。故障於22點前修復，所有到賬資金已正確顯示，完全不影響消費者後續使用及資金安全。

海量資訊、精準解讀，盡在新浪財經APP

責任編輯：江鈺涵

免責聲明：投資有風險，本文並非投資建議，以上內容不應被視為任何金融產品的購買或出售要約、建議或邀請，作者或其他用戶的任何相關討論、評論或帖子也不應被視為此類內容。本文僅供一般參考，不考慮您的個人投資目標、財務狀況或需求。TTM對信息的準確性和完整性不承擔任何責任或保證，投資者應自行研究並在投資前尋求專業建議。

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