Elevance Health Expands Virtual Assistant to Enhance Member Healthcare Navigation
Elevance Health Inc. has expanded access to its Virtual Assistant, a digital tool designed to help members navigate healthcare more confidently and efficiently. Available through the Sydney Health app and Elevance Health-affiliated health plan websites, the Virtual Assistant uses conversational technology to provide clear, personalized guidance on benefits, finding care, and managing healthcare tasks. The expansion aims to simplify care navigation and improve member engagement, with support for Spanish translation and integration with the Find Care platform. The Virtual Assistant is now available to approximately 22 million commercial health plan members, with plans to include Medicare members in 2026, pending state-specific approvals.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Elevance Health Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20251205721932) on December 05, 2025, and is solely responsible for the information contained therein.
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