CVS's Consumer App Seen Boosting Aetna, Caremark Retention -- Market Talk

Dow Jones

2025/12/11

1358 ET - CVS Health's plans to offer a consumer app should drive higher retention for its Aetna health insurance business and Caremark pharmacy-benefits manager, BofA Securities analysts say in a note. The company sees its pharmacies as a gateway to the rest of its enterprise, with consumers who fill prescriptions at its locations most likely to engage with its consumer app because it is a monthly routine, the analysts say. "We think CVS' retail pharmacy can accelerate adoption of its consumer facing app, which could lead to structurally higher engagement and retention over time," the analysts say. CVS's leadership in the retail pharmacy market is a significant differentiator versus its competitors that don't have a strong consumer facing brand, they say. (kelly.cloonan@wsj.com)

(END) Dow Jones Newswires

December 10, 2025 13:58 ET (18:58 GMT)

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The company sees its pharmacies as a gateway to the rest of its enterprise, with consumers who fill prescriptions at its locations most likely to engage with its consumer app because it is a monthly routine, the analysts say. \"We think CVS' retail pharmacy can accelerate adoption of its consumer facing app, which could lead to structurally higher engagement and retention over time,\" the analysts say. CVS's leadership in the retail pharmacy market is a significant differentiator versus its competitors that don't have a strong consumer facing brand, they say. (kelly.cloonan@wsj.com) \n</p>\n<pre style=\"white-space: pre\">\n \n</pre>\n<p>\n  (END) Dow Jones Newswires\n</p>\n<p>\n  December 10, 2025 13:58 ET (18:58 GMT)\n</p>\n<p>\n  Copyright (c) 2025 Dow Jones &amp; Company, Inc.\n</p>\n</font>","source":null,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>CVS's Consumer App Seen Boosting Aetna, Caremark Retention -- Market Talk</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 12.5px; color: #7E829C; margin: 0;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nCVS's Consumer App Seen Boosting Aetna, Caremark Retention -- Market Talk\n</h2>\n<h4 class=\"meta\">\n<div class=\"head\" \">\n\n<div class=\"h-thumb\" style=\"background-image:url(https://static.tigerbbs.com/150f88aa4d182df19190059f4a365e99);background-size:cover;\"></div>\n\n<div class=\"h-content\">\n<p class=\"h-name\">Dow Jones </p>\n<p class=\"h-time smaller\">2025-12-11 02:58</p>\n</div>\n</div>\n</h4>\n</header>\n<article>\n<font class=\"NormalMinus1\" face=\"Arial\">\n<p>\n     1358 ET - CVS Health's plans to offer a consumer app should drive higher retention for its Aetna health insurance business and Caremark pharmacy-benefits manager, BofA Securities analysts say in a note. The company sees its pharmacies as a gateway to the rest of its enterprise, with consumers who fill prescriptions at its locations most likely to engage with its consumer app because it is a monthly routine, the analysts say. \"We think CVS' retail pharmacy can accelerate adoption of its consumer facing app, which could lead to structurally higher engagement and retention over time,\" the analysts say. CVS's leadership in the retail pharmacy market is a significant differentiator versus its competitors that don't have a strong consumer facing brand, they say. (kelly.cloonan@wsj.com) \n</p>\n<pre style=\"white-space: pre\">\n \n</pre>\n<p>\n  (END) Dow Jones Newswires\n</p>\n<p>\n  December 10, 2025 13:58 ET (18:58 GMT)\n</p>\n<p>\n  Copyright (c) 2025 Dow Jones &amp; Company, Inc.\n</p>\n</font>\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LU0208291251.USD","symbol_name":"FRANKLIN MUTUAL U.S. VALUE \"A\" (USD) INC","start_time":0,"source_url":"https://dowjonesnews.com/newdjn/logon.aspx?AL=N","article_id":"2590435532","we_media_id":"106","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2590435532","pubTimestamp":1765393080,"columns":[],"sourceInfo":null,"weMediaInfo":{"media_name":"Dow Jones","introduction":"Dow Jones publishes the world’s most trusted business news and financial information in a variety of media.","home_visible":0,"id":"106","head_image":"https://static.tigerbbs.com/150f88aa4d182df19190059f4a365e99"},"summary":"1358 ET - CVS Health's plans to offer a consumer app should drive higher retention for its Aetna health insurance business and Caremark pharmacy-benefits manager, BofA Securities analysts say in a note. The company sees its pharmacies as a gateway to the rest of its enterprise, with consumers who fill prescriptions at its locations most likely to engage with its consumer app because it is a monthly routine, the analysts say. \"We think CVS' retail pharmacy can accelerate adoption of its consumer facing app, which could lead to structurally higher engagement and retention over time,\" the analysts say. CVS's leadership in the retail pharmacy market is a significant differentiator versus its competitors that don't have a strong consumer facing brand, they say. 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The company sees its pharmacies as a gateway to the rest of its enterprise, with consumers who fill prescriptions at its locations most likely to engage with its consumer app because it is a monthly routine, the analysts say. \"We think CVS' retail pharmacy can accelerate adoption of its consumer facing app, which could lead to structurally higher engagement and retention over time,\" the analysts say. CVS's leadership in the retail pharmacy market is a significant differentiator versus its competitors that don't have a strong consumer facing brand, they say. 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