C.H. Robinson Worldwide Inc. has outlined a strategy focused on integrating Lean manufacturing principles with advanced AI technology, a framework the company refers to as "Lean AI." The company plans to continue mapping operational problems before engineering AI solutions, emphasizing process improvement over technology-driven approaches. C.H. Robinson is advancing its adoption of agentic AI, which enables AI agents to work across multiple systems, handle imperfect inputs, and make real-time decisions. The company aims to pair these AI capabilities with the expertise of its logistics professionals to improve workflow, eliminate system inefficiencies, and enhance accountability and performance across its supply chain operations.

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