eGain Corporation announced that Cabinetworks Group, the largest privately held kitchen cabinet manufacturer in the United States, has selected eGain’s AI Knowledge Hub and AI Agent for Contact Center to enhance its customer service operations. The partnership was facilitated by Current Connections, part of the Sandler Partners network. The implementation will replace Cabinetworks’ current knowledge management system with eGain’s unified Knowledge + AI solution, integrating intelligent search, content controls, analytics, and AI-powered assistance for agents. The solution will also integrate with Five9 and Salesforce CRM systems and offer a self-service portal for Cabinetworks’ customers.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. eGain Corporation published the original content used to generate this news brief via GlobeNewswire (Ref. ID: GNW9650903-en) on February 09, 2026, and is solely responsible for the information contained therein.