Western Union Q4 revenue misses on slowdown in Americas retail business

Reuters
02/20
Western Union Q4 revenue misses on slowdown in Americas retail business

Overview

  • Money transfer firm's Q4 revenue fell 5%, missing analyst expectations

  • Adjusted EPS for Q4 beat analyst expectations

  • Company expanded Consumer Services and Branded Digital segments despite Americas retail slowdown

Outlook

  • Western Union expects 2026 revenue growth of 5% to 8% on a GAAP basis

  • Company projects 2026 adjusted EPS between $1.75 and $1.85

  • Western Union anticipates Intermex deal to close in Q2 2026

Result Drivers

  • CONSUMER SERVICES EXPANSION - Co reported 15% growth in Consumer Services revenue, driven by Travel Money business expansion and Eurochange Limited acquisition

  • BRANDED DIGITAL GROWTH - Branded Digital revenue increased 7% with transaction growth of 13%

  • AMERICAS RETAIL SLOWDOWN - Revenue decline attributed to slowdown in Americas retail business

Key Details

Metric

Beat/Miss

Actual

Consensus Estimate

Q4 Revenue

Miss

$1 bln

$1.04 bln (13 Analysts)

Q4 Adjusted EPS

Beat

$0.45

$0.43 (15 Analysts)

Q4 EPS

$0.36

Analyst Coverage

  • The current average analyst rating on the shares is "hold" and the breakdown of recommendations is 1 "strong buy" or "buy", 11 "hold" and 6 "sell" or "strong sell"

  • The average consensus recommendation for the business support services peer group is "buy."

  • Wall Street's median 12-month price target for Western Union Co is $10.00, about 5.9% above its February 19 closing price of $9.44

  • The stock recently traded at 5 times the next 12-month earnings vs. a P/E of 5 three months ago

Press Release: ID:nBw51VqWxa

For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.

(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)

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