Walmart Says Investments in Automation, Artificial Intelligence Are Paying Off -- Market Talk

Dow Jones

02/19

0909 ET - Walmart's investments in technology are paying off, CEO John Furner says on a call with analysts. Automation efforts are cutting down labor costs, increasing productivity and improving delivery speeds. Currently, about 60% of Walmart's stores are receiving freight from automated distribution centers, and about half of the company's ecommerce fulfillment center volumes are entirely automated. At the same time, Walmart is leveraging artificial intelligence to create customer solutions, reduce friction and simplify decision making, Furner adds. Shoppers who use Sparky, Walmart's AI shopping assistant, have average order values about 35% higher than non-users. The company will continue to enhance Sparky, while also building new tools and experiences with partners like OpenAI and Alphabet. (connor.hart@wsj.com)

(END) Dow Jones Newswires

February 19, 2026 09:09 ET (14:09 GMT)

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