NAB apologises to Mr Williams over scam support and communication

Reuters

02/23

NAB said it was “really upsetting” that Mr Williams was scammed and acknowledged it could have done better in how it communicated with and supported him. In a statement attributed to executive Craig Swinburne, the bank said it met with Mr Williams last year to apologise and is continuing to strengthen education, protections and support across uBank and NAB.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. NAB - National Australia Bank Ltd. published the original content used to generate this news brief on February 23, 2026, and is solely responsible for the information contained therein.

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In a statement attributed to executive Craig Swinburne, the bank said it met with Mr Williams last year to apologise and is continuing to strengthen education, protections and support across uBank and NAB.\n      </p>\n</div><div xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\" xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\">\n<p>\n<i>Disclaimer: <span>This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. 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In a statement attributed to executive Craig Swinburne, the bank said it met with Mr Williams last year to apologise and is continuing to strengthen education, protections and support across uBank and NAB.Disclaimer: This news brief was created by Public Technologies  using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. 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In a statement attributed to executive Craig Swinburne, the bank said it met with Mr Williams last year to apologise and is continuing to strengthen education, protections and support across uBank and NAB.\n      \n\n\nDisclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. NAB - National Australia Bank Ltd. published the original content used to generate this news brief on February 23, 2026, and is solely responsible for the information contained therein.","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":true,"code":"91000000","status":"200"}}}