Appian published a new report, the 2026 UK Public Sector AI Adoption Outlook, finding that nearly half of government AI initiatives are deployed as bolt-on or standalone tools rather than embedded in core service workflows, limiting visible impact for citizens. The research also highlights a major awareness and trust gap: 75% of UK adults cannot name a single way government uses AI, and fewer than half trust central or local government to use AI responsibly, while the NHS is the most trusted. Both citizens and public sector workers say process improvement should come before scaling AI, as many organisations report they are not yet able to fully leverage the technology.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Appian Corporation published the original content used to generate this news brief on February 24, 2026, and is solely responsible for the information contained therein.