C.H. Robinson Worldwide Inc. said it has launched new AI agents aimed at reducing missed less-than-truckload $(LTL)$ pickups. The company reported that 95% of checks on missed LTL pickups have been automated, saving more than 350 hours of manual work per day, and that shippers’ freight can move up to a day faster. It also said unnecessary return trips to pick up missed freight have been reduced by 42%, and that the AI agents are resolving hundreds of shipments a day across more than 11,000 customers to date.
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