Nextech3D.ai Launches Eventdex AI Voice Concierge for Enterprise Event Support Automation

Reuters
02/27
Nextech3D.ai Launches Eventdex AI Voice Concierge for Enterprise Event Support Automation

Nextech3D.ai Corporation announced the launch of Eventdex AI Voice Concierge, a real-time AI voice automation layer embedded in its Eventdex platform. The company said the system is powered by OpenClaw for voice orchestration, Twilio for telephony and PSTN connectivity, AWS EC2 for cloud deployment, and Pinecone as a vector-based retrieval layer for fallback responses. Nextech3D.ai stated the product automates inbound event-support calls, answers repetitive FAQs using Eventdex Resource Center content, escalates to Pinecone-powered retrieval when needed, and can transfer callers to live representatives upon request. The company said the AI Voice Concierge will be offered as a premium add-on within the Eventdex ecosystem, with packaging options including enterprise AI support tiers, event-season usage pricing, and bundled automation modules integrated with registration workflows. Nextech3D.ai reported the solution is production-ready with secure public endpoints, knowledge-guided responses, low-latency voice optimization, and live-agent transfer capability, and said it is designed to be rolled out across its broader events operating system spanning Krafty Lab, Eventdex, and Map D.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Nextech3d.ai Corporation published the original content used to generate this news brief via ACCESS Newswire (Ref. ID: 202602270700ACCESSWRNAPR_____1142084) on February 27, 2026, and is solely responsible for the information contained therein.

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