ServiceNow has teamed up with NTT DOCOMO and StarHub to develop an inter-carrier operational model on the ServiceNow AI Platform aimed at autonomously identifying and resolving international roaming issues using ServiceNow CRM. The initiative is designed to standardize and automate cross-carrier trouble ticketing and fault resolution in real time, with technical validation underway and a commercial launch targeted for the second half of the year.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceNow Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202603020100BIZWIRE_USPR_____20260301_BW925270) on March 02, 2026, and is solely responsible for the information contained therein.