CVS Health's Aetna Cuts Complex Claims Processing Time Over 20% With New AI Platform

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CVS Health's (CVS) Aetna unit has cut claims processing times by more than 20% for complex claims that require manual review, using a new AI-powered platform designed to improve accuracy and accelerate payments, the company said Tuesday.

The second-generation Aetna Claims Assist Manager integrates eligibility, coverage, member and provider data to automate complex claims workflows, recommend next-best actions, and reduce manual review steps, the company added.

Price: 92.25, Change: -1.03, Percent Change: -1.10

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