NICE Incorporates Agentic AI Into Sopra Steria Operations

MT Newswires Live

07/02

NICE's (NICE) artificial intelligence platform, CXone, is being incorporated into the service center operations of Sopra Steria, a European technology firm, the company said Thursday.

Financial terms were not disclosed.

CXone has brought agentic AI-powered assistance to Sopra Steria's workforce, the company said.

The project was delivered in less than three months, the company said.

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