Live Nation Launches AI-Enabled Guides to Provide Venue Information

MT Newswires Live

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Live Nation Entertainment (LYV) said Wednesday it has launched AI-enabled guides to handle concert goers' questions using Salesforce's (CRM) Service Cloud.

The guides were debuted by Melody, an agentic festival guide providing on-demand information for the recent BottleRock Napa Valley festival in California, the company said.

Live Nation said it has also launched Venue Agent on its venue websites, which it said can answer questions about parking, permitted items, accessible seating and door times. It said 95% of questions are currently answered without human assistance.

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It said 95% of questions are currently answered without human assistance.</p></body></html>\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK4108","symbol_name":"電影和娛樂","start_time":0,"source_url":"https://www.mtnewswires.com/","article_id":"2667850109","we_media_id":"1092851196","thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2667850109","pubTimestamp":1789564252,"columns":[],"sourceInfo":{"source_id":"mtnewswires_news","name":"MT Newswires"},"weMediaInfo":{"media_name":"MT Newswires Live","introduction":"The most recognized names in North America, Europe and Asia rely on MT Newswires to power their applications. 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