Press Release: Wheels Up Announces First Quarter Results

Dow Jones
01 May

Wheels Up Announces First Quarter Results

PR Newswire

ATLANTA, May 1, 2025

Financial performance illustrates continued momentum of business transformation

Installation of Gogo high-speed satellite Wi-Fi to begin this summer

Agreement with Delta to extend $100 million revolving credit facility

Board of Directors authorizes stock repurchase program

ATLANTA, May 1, 2025 /PRNewswire/ -- Wheels Up Experience Inc. (NYSE: UP) today announced financial results for the first quarter of 2025. Highlights of the quarter, including GAAP results, non-GAAP financial measures and key performance metrics, are on pages two and three and incorporated herein.

Commentary from Wheels Up's Chief Executive Officer George Mattson about the company's financial and operating results for the first quarter ended March 31, 2025 is included in an Investor Letter that can be found on Wheels Up's Investor Relations website at https://investors.wheelsup.com.

First Quarter 2025 Results

   -- Revenue of $177.5 million, down 10% year over year 
 
   -- Total Gross Bookings of $241.9 million, up 8% year over year 
 
   -- Gross loss of $1.1 million, a $15.5 million improvement year over year 
 
   -- Adjusted Contribution of $22.4 million equating to an Adjusted 
      Contribution Margin of 12.6%, up 12 percentage points year over year 
 
   -- Net loss of $99.3 million or $(0.14) per share 
 
   -- Adjusted EBITDA loss of $24.2 million, a 51% improvement year over year 
 
   -- Adjusted EBITDAR loss of $18.8 million, a 54% improvement year over year 

"Our results this quarter show the progress we are making in our business transformation and we are pleased to see continued commercial momentum in light of more uncertain economic conditions. We remain focused on improving profitability and expanding margins by modernizing our fleet, leveraging our first-of-its-kind partnership with Delta, and delivering premium solutions for every customer journey," said Wheels Up Chief Executive Officer George Mattson. "With solid liquidity, an improving path toward sustainable profitability, and other achievements that reflect the strength of our business, our Board of Directors has authorized a $10 million open market share repurchase program to illustrate our commitment to driving value for our shareholders."

Business highlights

   -- More profitable flying. The company's top priority has been to continue 
      realigning its product, fleet and flying to better meet customer demand. 
      As a result of the associated increased Utility and operational 
      efficiency, Gross loss improved $15 million year over year in the March 
      quarter despite a $20 million decline in revenue. Adjusted Contribution 
      Margin increased by nearly 12 percentage points year over year to 12.6 
      percent, due primarily to the 23 percent increase in Utility during the 
      March quarter. 
 
   -- Leading operational reliability. A key component of Wheels Up's strategic 
      growth plan is to deliver the industry's most reliable operation for our 
      customers. During the March quarter, the company delivered a 97 percent 
      Completion Rate and 85 percent On-Time Performance. As the fleet rapidly 
      transitions to a modernized and more operationally reliable fleet, we 
      expect to be able to drive higher On-Time Performance, Completion Rate 
      and Utility. 
 
   -- Continuing to drive value in our strategic partnership with Delta. New 
      corporate accounts are the fastest growing segment in the business, 
      illustrating the traction the company is seeing in its joint selling 
      efforts with Delta. For the March quarter, corporate membership fund 
      sales increased 13 percent year over year and represented nearly 40 
      percent of total membership fund sales. In addition, this summer, Wheels 
      Up and Delta will partner to offer customers new options for hybrid 
      travel combining Delta One commercial and Wheels Up private flights for 
      European destinations. Customers flying to Athens, Barcelona, Naples, 
      Nice and Rome will be offered seamless transitions to private jet flights 
      and helicopter transfers arranged by Wheels Up for arrival at their final 
      destination in unparalleled comfort and style. 
 
   -- Extension of revolving credit facility. The company ended the quarter 
      with approximately $272 million of total liquidity, comprised of 
      approximately $171.8 million of cash and cash equivalents and a $100 
      million undrawn revolving credit facility. The company recently reached 
      an agreement with Delta to extend the $100 million revolving credit 
      facility to remain available through September 20, 2026. 
 
   -- Definitive agreement with Gogo to provide high-speed satellite Wi-Fi. As 
      part of its fleet modernization strategy, last October the company 
      announced that its new fleet would be outfitted with state-of-the-art 
      satellite WiFi. The company recently executed a definitive agreement with 
      Gogo to install their Galileo HDX satellite Wi-Fi systems in Wheels Up 
      aircraft. Installation is expected to begin this summer and ramp up 
      quickly through the remainder of the year. 
 
   -- Share repurchase program. On April 30, 2025, the company's Board of 
      Directors approved the repurchase of up to $10 million of shares of the 
      company's common stock from time to time through open market repurchases 
      or other privately negotiated transactions. 
 
Financial and Operating Highlights(1) 
 
                              Three Months Ended March 31, 
                                                                  -------- 
(in thousands, 
except Live Flight 
Legs, Private Jet 
Gross Bookings per 
Live Flight Leg, 
Utility, Active Users 
and percentages)               2025                 2024          % Change 
                        -------------------  -------------------  -------- 
Total Gross Bookings     $          241,902   $          224,674       8 % 
 
Private Jet Gross 
 Bookings                $          205,293   $          191,763       7 % 
 
Live Flight Legs                     10,895               11,754     (7) % 
 
Private Jet Gross 
 Bookings per Live 
 Flight Leg             $            18,843  $            16,315      15 % 
 
Utility                                38.1                 30.9      23 % 
 
Active Users(2)                       6,166               10,218    (40) % 
 
Completion Rate                        97 %                 98 %       n/m 
 
On-Time Performance 
 (D-60)                                85 %                 90 %       n/m 
 
 
                   Three Months Ended March 31, 
                 ---------------------------------  --------------  -------- 
(In thousands, 
except 
percentages)          2025              2024           $ Change     % Change 
                 ---------------  ----------------  --------------  -------- 
Revenue           $      177,530    $      197,101   $    (19,571)    (10) % 
Gross profit 
 (loss)            $     (1,104)     $    (16,554)    $     15,450       n/m 
Adjusted 
 Contribution    $        22,441  $          2,015    $     20,426       n/m 
Adjusted 
 Contribution                                                            12 
 Margin                   12.6 %             1.0 %             n/a       pp 
Net loss         $      (99,313)   $      (97,393)  $      (1,920)     (2) % 
Adjusted EBITDA  $      (24,150)   $      (49,229)    $     25,079      51 % 
Adjusted 
 EBITDAR         $      (18,792)   $      (41,086)    $     22,294      54 % 
Net cash used 
 in operating 
 activities      $      (47,924)   $      (73,794)    $     25,870      35 % 
 
 
__________________ 
(1)  For information regarding Wheels Up's use and definitions of our key 
     operating metrics and non-GAAP financial measures, see "Definitions of 
     Key Operating Metrics," "Definitions of Non-GAAP Financial Measures" and 
     "Reconciliations of Non-GAAP Financial Measures" sections herein. 
(2)  Active Users as of March 31, 2025 includes the impact of the company's 
     decision to discontinue Pay-As-You-Go and Connect membership options in 
     July 2024. 
n/m  Not meaningful 
 

About Wheels Up

Wheels Up is a leading provider of on-demand private aviation in the U.S. with a large, diverse fleet and a global network of safety-vetted charter operators, all committed to safety and service. Customers access charter and membership programs and commercial travel benefits through a strategic partnership with Delta Air Lines. Wheels Up also provides freight, safety, security, and managed services to a range of clients, including individuals and government organizations. With the Wheels Up app and website, members can easily search, book, and fly.

For more information, visit www.wheelsup.com.

Cautionary Note Regarding Forward-Looking Statements

This press release contains certain "forward-looking statements" within the meaning of the federal securities laws. Forward-looking statements provide current expectations of future circumstances or events based on certain assumptions and include any statement, projection or forecast that does not directly relate to any historical or current fact. Forward-looking statements are subject to known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside of the control of Wheels Up Experience Inc. ("Wheels Up", "we", "us", "our" or the "Company"), that could cause actual results to differ materially from the results discussed in the forward-looking statements. These forward-looking statements include, but are not limited to, statements regarding: (i) Wheels Up's growth plans, the size, demand, competition in and growth potential of the markets for Wheels Up's service offerings and the degree of market adoption of Wheels Up's member programs, charter offerings and any future services it may offer; (ii) the potential impact of Wheels Up's cost reduction and operational

efficiency initiatives on its business and results of operations, including timing, magnitude and possible effects on liquidity levels and working capital; (iii) Wheels Up's fleet modernization strategy first announced in October 2024, its ability to execute such strategy on the timeline that it currently anticipates and the expected commercial, financial and operational impacts to Wheels Up; (iv) Wheels Up's liquidity, future cash flows and certain restrictions related to its indebtedness obligations, as well as its ability to perform under its contractual and indebtedness obligations; (v) Wheels Up's ability to achieve its financial goals in the future pursuant to the most recent schedule that it has announced; (vi) the potential impacts or benefits from pursuing strategic actions involving Wheels Up or its subsidiaries or affiliates, including, among others, acquisitions and divestitures, new debt or equity financings, refinancings of existing indebtedness, or commercial partnerships or arrangements; (vii) the availability or success of other options that the Company may undertake that are intended to cure compliance with the New York Stock Exchange's continued listing standards; (viii) the share repurchase program described in this press release; and (ix) the impacts of general economic and geopolitical conditions on Wheels Up's business and the aviation industry, including due to, among others, fluctuations in interest rates, inflation, foreign currencies, taxes, tariffs and trade policies, and consumer and business spending decisions. The words "anticipate," "believe," "can," "continue," "could," "estimate," "expect, " "future," "intend," "may," "might," "plan," "possible," "potential," "predict," "project," "should," "strive," "would" and similar expressions may identify forward-looking statements, but the absence of these words does not mean that statement is not forward-looking. We have identified certain known material risk factors applicable to Wheels Up in our Annual Report on Form 10-K for the year ended December 31, 2024 filed with the U.S. Securities and Exchange Commission ("SEC") on March 11, 2025 and our other filings with the SEC. It is not always possible for us to predict how new risks and uncertainties that arise from time to time may affect us. You are cautioned not to place undue reliance upon any forward-looking statements, which speak only as of the date made. Except as required by law, we do not intend to update any of these forward-looking statements after the date of this press release.

Use of Non-GAAP Financial Measures

This press release includes certain non-GAAP financial measures, such as Adjusted EBITDA, Adjusted EBITDAR, Adjusted Contribution and Adjusted Contribution Margin. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with U.S. generally accepted accounting principles ("GAAP") and should not be considered as an alternative to Revenue or any component thereof, Net income (loss), Operating income (loss) or any other performance measures derived in accordance with GAAP. Definitions and reconciliations of non-GAAP financial measures to their most comparable GAAP counterparts are included in the sections titled "Definitions of Non-GAAP Financial Measures" and "Reconciliations of Non-GAAP Financial Measures," respectively, in this press release. Wheels Up believes that these non-GAAP financial measures provide useful supplemental information to investors about Wheels Up. However, there are certain limitations related to the use of these non-GAAP financial measures and their nearest GAAP measures, including that they exclude significant expenses that are required to be recorded in Wheels Up's financial measures under GAAP. Other companies may calculate non-GAAP financial measures differently, or may use other measures to calculate their financial performance, and therefore, Wheels Up's non-GAAP financial measures may not be directly comparable to similarly titled measures of other companies. Additionally, to the extent that forward-looking non-GAAP financial measures are provided, they are presented on a non-GAAP basis without reconciliations of such forward-looking non-GAAP financial measures due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliations.

For more information on these non-GAAP financial measures, see the sections titled "Definitions of Non-GAAP Financial Measures" and "Reconciliations of Non-GAAP Financial Measures" included in this press release.

Contacts

Investors:

ir@wheelsup.com

Media:

press@wheelsup.com

 
                          WHEELS UP EXPERIENCE INC 
              CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS 
         (Unaudited, in thousands except share and per share data) 
 
                                        Three Months Ended March 31, 
                                        2025                   2024 
                                ---------------------  --------------------- 
Revenue                             $         177,530      $         197,101 
 
Costs and expenses: 
 Cost of revenue (exclusive of 
  items shown separately 
  below)                                      158,424                198,260 
 Technology and development                    10,524                 11,081 
 Sales and marketing                           22,161                 21,437 
 General and administrative                    56,817                 36,237 
 Depreciation and amortization                 20,210                 15,395 
 Gain on sale of aircraft held 
  for sale                                    (6,551)                (2,724) 
 (Gain) loss on disposal of 
  assets, net                                 (3,289)                  1,963 
      Total costs and expenses                258,296                281,649 
                                ---------------------  --------------------- 
 
Loss from operations                         (80,766)               (84,548) 
 
Other income (expense) 
 Gain on divestiture                               --                  3,403 
 Loss on extinguishment of 
  debt                                           (38)                (1,706) 
 Change in fair value of 
  warrant liability                                --                   (28) 
 Interest income                                1,148                     56 
 Interest expense                            (19,880)               (14,555) 
 Other income (expense), net                      301                  (129) 
                                ---------------------  --------------------- 
      Total other income 
       (expense)                             (18,469)               (12,959) 
                                ---------------------  --------------------- 
 
Loss before income taxes                     (99,235)               (97,507) 
 
Income tax benefit (expense)                     (78)                    114 
 
Net loss                                     (99,313)               (97,393) 
 Less: Net loss attributable 
 to non-controlling interests                      --                     -- 
                                ---------------------  --------------------- 
Net loss attributable to 
 Wheels Up Experience Inc.        $          (99,313)    $          (97,393) 
                                =====================  ===================== 
 
Net loss per share of Class A 
common stock: 
Basic and diluted               $              (0.14)  $              (0.14) 
 
Weighted-average shares of 
Class A common stock 
outstanding: 
Basic and diluted                         698,270,154            697,983,030 
                                =====================  ===================== 
 
 
                          WHEELS UP EXPERIENCE INC 
                   CONDENSED CONSOLIDATED BALANCE SHEETS 
                (Unaudited, in thousands, except share data) 
 
                                 March 31, 2025         December 31, 2024 
                             ----------------------  ----------------------- 
ASSETS 
Current assets: 
 Cash and cash equivalents    $             171,845    $             216,426 
 Accounts receivable, net                    41,797                   32,316 
 Parts and supplies 
  inventories                                12,723                   12,177 
 Aircraft held for sale                      24,767                   35,663 
 Prepaid expenses                            32,011                   23,546 
 Other current assets                        15,664                   11,941 
                             ----------------------  ----------------------- 
   Total current assets                     298,807                  332,069 
Property and equipment, net                 333,422                  348,339 
Operating lease 
 right-of-use assets                         35,153                   56,911 
Goodwill                                    219,476                  217,045 
Intangible assets, net                       92,056                   96,904 
Restricted cash                              35,218                   30,042 
Other non-current assets                     76,850                   76,701 
                             ----------------------  ----------------------- 
   Total assets                    $      1,090,982         $      1,158,011 
                             ======================  ======================= 
 
LIABILITIES AND EQUITY 
Current liabilities: 
 Current maturities of 
  long-term debt             $               31,658   $               31,748 
 Accounts payable                            37,872                   29,977 
 Accrued expenses                            84,895                   89,484 
 Deferred revenue, current                  758,231                  749,432 
 Other current liabilities                   12,748                   16,643 
                             ----------------------  ----------------------- 
   Total current 
    liabilities                             925,404                  917,284 
Long-term debt, net                         382,765                  376,308 
Operating lease 
 liabilities, non-current                    53,076                   50,810 
Other non-current 
 liabilities                                  9,620                    9,837 
                             ----------------------  ----------------------- 
   Total liabilities                      1,370,865         $      1,354,239 
 
Mezzanine equity: 
Executive performance award         $         8,223  $                 5,881 
                             ----------------------  ----------------------- 
   Total mezzanine equity                     8,223  $                 5,881 
                             ----------------------  ----------------------- 
 
Equity: 
 Common Stock, $0.0001 par 
  value; 1,500,000,000 
  authorized; 699,304,283 
  and 698,342,097 issued 
  and 698,775,897 and 
  697,902,646 shares 
  outstanding as of March 
  31, 2025 and December 31, 
  2024, respectively                 $           70          $            70 
 Additional paid-in capital               1,931,900                1,921,581 
 Accumulated deficit                    (2,202,208)              (2,102,895) 
 Accumulated other 
  comprehensive loss                        (9,556)                 (12,662) 
 Treasury stock, at cost, 
  528,386 and 439,451 
  shares, respectively                      (8,312)                  (8,203) 
                             ----------------------  ----------------------- 
   Total Wheels Up 
    Experience Inc. 
    stockholders' equity                  (288,106)                (202,109) 
                             ----------------------  ----------------------- 
 Non-controlling interests                       --                       -- 
                             ----------------------  ----------------------- 
   Total equity                           (288,106)                (202,109) 
                             ----------------------  ----------------------- 
   Total liabilities and 
    equity                      $         1,090,982          $     1,158,011 
                             ======================  ======================= 
 
 
                          WHEELS UP EXPERIENCE INC 
              CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS 
                         (Unaudited, in thousands) 
 
                                   Three Months Ended March 31, 
                       ----------------------------------------------------- 
                                 2025                        2024 
                       -------------------------  -------------------------- 
Cash flows from 
operating activities 
Net loss                     $          (99,313)  $                 (97,393) 
Adjustments to 
reconcile net loss to 
net cash used in 
operating 
activities: 
 Depreciation and 
  amortization                            20,210                      15,395 
 Equity-based 
  compensation                            12,661                      11,211 
 Payment in kind 
  interest                                13,050                      10,123 
 Amortization 
  (accretion) of 
  deferred financing 
  costs and debt 
  discount                                 1,893                     (1,880) 
 Gain on sale of 
  aircraft held for 
  sale                                   (4,975)                     (2,724) 
 (Gain) loss on 
  disposal of assets, 
  net                                    (3,229)                       1,963 
 Impairment of 
 right-of-use assets                      20,218                          -- 
 Other                                     1,678                         162 
Changes in assets and 
liabilities: 
 Accounts receivable                     (8,481)                     (5,952) 
 Other receivables                       (3,437)                       2,113 
 Prepaid expenses                        (8,324)                      12,215 
 Other current assets                      (262)                     (4,371) 
 Other non-current 
  assets                                   1,166                       9,456 
 Accounts payable                          7,760                      13,093 
 Accrued expenses                        (6,005)                    (12,211) 
 Deferred revenue                          7,917                    (25,145) 
 Other assets and 
  liabilities                              (451)                         151 
                       -------------------------  -------------------------- 
Net cash used in 
 operating 
 activities                             (47,924)                    (73,794) 
                       -------------------------  -------------------------- 
 
Cash flows from 
investing 
activities: 
 Purchases of 
  property and 
  equipment                             (14,704)                     (4,022) 
 Capitalized software 
  development costs                      (3,338)                     (3,540) 
 Purchase of aircraft 
  held for sale                          (3,800)                     (2,331) 
 Proceeds from sale 
  of aircraft held 
  for sale, net                           33,005                      25,988 
 Other                                     4,950                       3,508 
                       -------------------------  -------------------------- 
Net cash provided by 
 investing 
 activities                               16,113                      19,603 
                       -------------------------  -------------------------- 
 
Cash flows from 
financing 
activities: 
 Purchase of shares 
  for treasury                             (109)                       (338) 
 Proceeds from 
 long-term debt                            9,876                          -- 
 Repayments of 
  long-term debt                        (18,451)                    (23,976) 
 Payment of debt 
 issuance costs                              (2)                          -- 
                       -------------------------  -------------------------- 
Net cash used in 
 financing 
 activities                              (8,686)                    (24,314) 
                       -------------------------  -------------------------- 
 
Effect of exchange 
 rate changes on 
 cash, cash 
 equivalents and 
 restricted cash                           1,092                     (1,030) 
 
Net decrease in cash, 
 cash equivalents and 
 restricted cash                        (39,405)                    (79,535) 
Cash, cash 
 equivalents and 
 restricted cash, 
 beginning of period                     246,468                     292,825 
                       -------------------------  -------------------------- 
Cash, cash 
 equivalents and 
 restricted cash, end 
 of period             $                 207,063   $                 213,290 
                       =========================  ========================== 
 

Definitions of Key Operating Metrics

Total Gross Bookings and Private Jet Gross Bookings. We define Total Gross Bookings as the total gross spend by our members and customers on all private jet flight services under our member programs and charter offerings, all group charter flights, which are charter flights with 15 or more passengers ("Group Charter Flights"), and all cargo flight services ("Cargo Services"). We believe Total Gross Bookings provides useful information about the scale of the overall global aviation solutions that we provide our members and customers.

We define Private Jet Gross Bookings as the total gross spend by our members and customers on all private jet flight services under our member programs and charter offerings (excluding Group Charter Flights and Cargo Services). We believe Private Jet Gross Bookings provides useful information about the aggregate amount our members and customers spend with Wheels Up versus our competitors.

For each of Total Gross Bookings and Private Jet Gross Bookings, the total gross spend by our members and customers is the amount invoiced to the member or customer and includes the cost of the flight and related services, such as catering, ground transportation, certain taxes, fees and surcharges. We use Total Gross Bookings and Private Jet Gross Bookings to provide useful information for historical period-to-period comparisons of our business and to identify trends, including relative to our competitors. Our calculation of Total Gross Bookings and Private Jet Gross Bookings may not be comparable to similarly titled measures reported by other companies.

In Wheels Up's Annual Report on Form 10-K for the year ended December 31, 2023 and Quarterly Reports on Form 10-Q for each of the three months ended March 31, 2024 and June 30, 2024, as well as certain other earnings materials furnished in connection therewith, "Total Private Jet Flight Transaction Value" and "Total Flight Transaction Value" were presented as non-GAAP financial measures, and "Total Private Jet Flight Transaction Value per Live Flight Leg" was presented as a key operating metric. To improve the clarity of our reports filed with the SEC and to use comparable terminology to other registrants, beginning with our Quarterly Report on Form 10-Q for the three months ended September 30, 2024, we relabeled "Total Private Jet Flight Transaction Value," "Total Flight Transaction Value" and "Total Private Jet Flight Transaction Value per Live Flight Leg" as Private Jet Gross Bookings, Total Gross Bookings and Private Jet Gross Bookings per Live Flight Leg, respectively. In addition, we now present Private Jet Gross Bookings and Total Gross Bookings as key operating metrics given their usage. We will no longer present Private Jet Charter FTV or Other Charter FTV, which were included in such past filings.

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