专题：提升消费品质——聚焦2026 “315晚会”

　　一年一度国际消费者权益日即将到来，为提振消费信心，推动消费者权益保护协同共治，打造更加安全放心消费环境，新浪财经联合黑猫投诉 【下载黑猫投诉客户端】平台推出2026年315消费维权活动。

　　据新浪黑猫投诉【投诉入口】统计数据，近30天，斯凯奇收到有效投诉42起，回复2起，完成2起。消费者集中反映“产品存在质量问题”“商家拒绝退款”等问题。

　　产品存在质量问题

　　商家拒绝退款

　　斯凯奇一直以“舒适科技公司”自居，致力于为消费者打造“全场景舒适生活”。然而，当消费者遭遇“假货质疑”“质量巨差”“商家拒绝退款”时，这种舒适体验便戛然而止。真正的舒适，不应只停留在脚下的柔软触感，更应贯穿于售前售后的每一个环节。若品牌引以为傲的“舒适生态”中，唯独缺失了售后服务的舒适感，那么再先进的闪穿科技，也无法让消费者安心迈出下一步。

海量资讯、精准解读，尽在新浪财经APP

责任编辑：公司观察

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.