渣打CEO:AI变革加剧“恐惧感”,员工并非首次面临技术冲击

格隆汇
4 hours ago
人工智能可能将取代数十万个工作岗位,但渣打集团CEO比尔·温特斯向感到焦虑的员工传递了一个信息:类似的情况此前已经发生过。温特斯周二在回答有关AI发展的问题时表示:“人们确实存在一种恐惧感。”他称,渣打目前拥有约10万名员工,与他11年前加入该行时的规模相同。“在此期间,我们通过自动化取消了大约2.5万个岗位,同时又用其他岗位取代了这些职位。”渣打今年5月公布计划,拟在2030年前将企业职能部门的岗位削减逾15%,涉及约8000个支持岗位,以扩大AI的实际应用,简化业务流程。温特斯此前曾表示,AI将用于取代部分“价值较低的人力资本”,这一言论在社交媒体上引发强烈反弹。随着全球银行业利用AI提高生产效率,多家银行已公布裁员计划。

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