美团回应“V8用户霸王餐”事件:系摆拍,新用户和Lv8用户评价基础流量和权重相同

智通财经
Nov 06
【美团回应“V8用户霸王餐”事件:系摆拍,新用户和Lv8用户评价基础流量和权重相同】11月6日,针对近期有网友发布短视频有称大众点评V8用户以差评威胁商家“免单”的情况,美团回应称,有媒体联系相关商家求证,发现此类视频情节高度雷同,均为摆拍,部分视频扮演顾客的甚至就是老板。同时大众点评客服在社交媒体也尝试联系了上述商家,均未得到任何回复,且根据这些视频透露的信息进行排查,未发现任何点评用户的违规勒索行为。美团在声明中称,大众点评坚决查处所有恶意差评行为,尤其是涉嫌勒索,更是平台高压线。自成立以来,大众点评的评价规则一直一视同仁,不管是新注册用户还是Lv8的老用户,大家发布的评价基础流量和权重完全相同。唯一能影响评价会不会被更多人看到的,还是内容的真实性、丰富性,以及是否帮助了足够多的用户做决策。针对部分商家遇到的“差评勒索”等行为,去年大众点评面向商家上线了“恶意行为报备功能”。

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