澳大利亚竞争监管机构调查后,Origin Energy将向逾4500名客户退还超27万澳元

美股速递
Jul 14

在澳大利亚竞争与消费者委员会(ACCC)的调查后,Origin Energy有限公司同意向超过4500名客户退还总计超过27万澳元的款项。

此次退款源于ACCC对Origin Energy某些收费行为的审查。监管机构发现,该公司在部分客户账户的收费处理上存在问题,导致客户被多收取费用。

Origin Energy已承诺主动联系受影响客户并安排退款。该公司表示,将采取措施改进内部流程,以防止未来发生类似问题。

ACCC强调,企业必须确保其收费行为准确、透明,并符合澳大利亚消费者法律。此次事件再次提醒所有能源供应商,需严格遵守相关法规,以保障消费者权益。

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