On April 23, DC HOLDINGS (00861) officially released its 2025 Environmental, Social, and Governance (ESG) Report. The report provides a comprehensive summary of the company's sustainable development practices over the past year, demonstrating how a leading technology enterprise deeply integrates ESG principles into its core strategy in the intelligent era. By building a foundation with scientific governance, ensuring progress through organizational synergy, and enabling growth with continuous innovation, the company achieves a win-win outcome for both business value and social value. Concurrently, the company launched a new official website (www.dcholdings.com), which fully presents the company's mission, vision, values, and complete strategic business system.
DC HOLDINGS has established a top-down, clearly defined ESG governance system—a three-tiered management structure comprising the "ESG Steering Committee — ESG Coordination Committee and Special Task Forces — ESG Business Representatives from various departments." The Board of Directors, as the highest decision-making body for ESG management, is responsible for setting the company's ESG strategy and goals, assessing significant ESG risks, and incorporating ESG considerations into the decision-making process to promote sustainable development. In 2025, the newly established ESG Special Task Forces achieved normalized operations, coordinating the systematic collection of ESG data, implementing internal and external training, and formulating and executing annual plans. In issue management, the company strictly adheres to the "double materiality" assessment principle, allocating resources rationally from the dimensions of financial impact and environmental and social impact to focus on key areas. The company has fortified its development foundation with a high-standard compliance system, establishing a "Three Lines of Defense (business front line – functional departments – internal audit department)" risk management mechanism to comprehensively prevent operational risks. Anti-corruption and integrity building have been continuously deepened, with 100% coverage of anti-corruption training and a 100% signing rate for integrity agreements with non-original equipment manufacturer suppliers. The company obtained ISO 37001 Anti-Bribery Management System certification and recorded no major fraud or misconduct incidents for the year. Furthermore, the company released the "Data Security Management Specification," building a full-lifecycle data protection system, with no major data security incidents occurring during the year. The company's customer governance and service system were also upgraded. Through the "Baby Plan" to deeply cultivate existing customers and the "Star Picking Plan" to expand into new markets, the net dollar retention rate reached 100%. Lean operations achieved an inventory accuracy rate of 99.98%, an on-time shipment rate of 99.97%, and a customer complaint resolution rate of 100%, solidifying the foundation for long-term cooperation with high-quality service. The investor communication system was continuously improved. In 2025, the company conducted 240 offline investor meetings, and online roadshows accumulated over 5,000 views. Recognized for its transparent communication and standardized disclosure, the company won several authoritative awards, including "Best IR for Hong Kong Stocks." Brand media reports reached nearly 30,000 articles, with cumulative exposure exceeding 70 million. Relying on its standardized and efficient governance system, the company's ESG management effectiveness gained authoritative recognition. It scored 42 in the S&P Global Corporate Sustainability Assessment, significantly higher than the industry average of 34. Its China Securities Index ESG rating reached AA, ranking first among its Hong Kong-listed peers.
The company adheres to a people-oriented approach, treating employees as core assets. Through sound talent mechanisms, rights protection, and cultural development, it fosters organizational synergy for development. In 2025, the number of full-time employees increased to 21,936 (a year-on-year increase of 13.8%). The company established a dual-track career development system for both management and professional paths, issued AI guidelines, and conducted comprehensive AI skills training to help employees adapt to digital and intelligent transformation needs. Additionally, the company's employee care and support mechanisms were continuously enhanced. The Employee Mutual Aid Fund, operational for 16 years, further expanded its coverage in 2025, with annual claim amounts increasing by 33% year-on-year, providing a solid backup for employees. The company also established diverse communication channels such as all-hands meetings, HR Business Partner communications, democratic life meetings, and grievance handling procedures to ensure smooth information flow between management and frontline employees and timely feedback, effectively safeguarding employees' legitimate rights and interests. During the reporting period, the number of workplace injuries and lost workdays decreased significantly compared to the previous year, indicating a steady improvement in occupational health and safety management. Capitalizing on its 25th anniversary, the company conducted a series of recognition awards and cultural activities to strengthen employees' sense of belonging, honor, and team cohesion, fostering a collaborative development atmosphere throughout the organization.
As a technology company, DC HOLDINGS, based on the concept of "AI for Process" and relying on its "Data×AI" strategy, is committed to becoming "a supply chain-centric leader in AI solutions." It aims to address environmental and social development challenges through technological innovation, achieving a deep transformation of technical capabilities into ESG benefits. The company innovatively launched the "AI First FDE" model, promoting the deep integration of AI technology throughout customers' business processes. This resulted in operational efficiency improvements of 30 to 50 times and project delivery cycles accelerated by 5 to 7 times, reducing resource consumption and waste from the source. The supply chain intelligence cluster "Xiao Jin" demonstrated its effectiveness during the Double Eleven shopping festival. Through AI-optimized routing and dynamic scheduling, it enhanced logistics operational efficiency, directly reducing carbon emissions in the logistics process. In the realm of technology for public benefit, the Zhangzhou "Hou Xi" AI government service assistant achieved large-scale deployment, completing the intelligent transformation of nearly 50,000 government service items, improving the first-time submission success rate for materials and enhancing the public service experience. The related technical solution was incorporated into guidance documents issued by central government ministries. In green development, the company持续推进绿色运营，优化数据中心能效，物流园能耗同比下降 13.5%，同时布局绿色算力，开展 IT 设备绿色回收业务，依托 AI 算法优化包材使用，2025年协助客户完成包材回收58吨，同比增长 6344%，推动循环经济发展。continued to advance green operations, optimizing data center energy efficiency. Energy consumption at logistics parks decreased by 13.5% year-on-year. Simultaneously, it laid out plans for green computing power, initiated green recycling services for IT equipment, and leveraged AI algorithms to optimize packaging material usage. In 2025, it assisted customers in recycling 58 tons of packaging materials, a year-on-year increase of 6,344%, promoting the development of a circular economy. In ecosystem co-construction, the company deepened industry-academia-research collaboration, establishing joint laboratories with Peking University and Beijing Jiaotong University to tackle cutting-edge technologies. It also participated in provincial-level logistics vocational skills competitions and established the Guangzhou Baiyun Cosmetics Industry Warehouse, using its industrial capabilities to support talent development and regional industrial upgrading.
This ESG report comprehensively showcases DC HOLDINGS' solid practices and quantitative achievements in the field of sustainable development. Looking ahead, DC HOLDINGS stated it will continue to deepen the integration of its "Data×AI" strategy with ESG, striving to be a pioneer in technology application and a co-builder of industrial value reshaping and positive social change, leaving a responsible and compassionate footprint of Chinese wisdom in the construction of a Digital China.