On March 26, in Changsha, Hunan province, Ms. Duan reported to media that on February 17, while working at a MINISO store, she caught a shoplifter who proceeded to verbally abuse and slap her. Ms. Duan fought back after being physically attacked. On the day of the incident, the store manager gave her a 66-yuan red envelope as consolation and stated that the company would be applied to for an "injustice award." However, on March 26, the manager informed Ms. Duan that the company had rejected the application. The reason given was that because the employee had retaliated and the customer was also injured, the situation did not meet the criteria for the injustice award. In April 2024, MINISO Group Holding Limited internally issued a "Notice on Establishing an Injustice Award for Terminal Staff," which states that employees subjected to situations like being beaten by customers can receive a 500-yuan injustice award. Ms. Duan has since left her position. On March 26, the involved MINISO store told reporters that compensation matters had been discussed face-to-face with Ms. Duan and any further questions should be directed to her.