ABC's Zhao Tingjun: Banking Sector Accelerates Transition to Intelligence-Driven Service Model

Deep News
Oct 28, 2025

At a parallel forum of the 2025 Financial Street Forum Annual Conference held on October 28, Zhao Tingjun, General Counsel and Head of Legal Affairs at Agricultural Bank Of China Limited (ABC) and Chairman of the Legal Affairs Committee of the China Banking Association, stated that the banking industry is rapidly evolving from digitally empowered internet services to an intelligence-driven service model. While intelligent risk prevention has achieved notable results, it also introduces new challenges. Data quality, model rationality, and algorithmic accuracy have emerged as new risk factors, with heightened concerns over data security, personal information protection, system vulnerabilities, and amplified risk spillover effects from third-party partnerships.

Addressing the challenges of the digital economy era, Zhao emphasized that banks must prioritize risk management as a perpetual theme in financial operations. Innovations should focus on enhancing service accessibility and security while supporting high-quality economic development, ensuring AI applications in banking progress in the right direction. He advocated strengthening risk control systems by leveraging technology as a "firewall," optimizing management as a "buffer zone," and fostering cross-sector collaboration to build a "risk prevention community." Additionally, he stressed advancing financial innovation within market-driven and legal frameworks, upholding compliance with Chinese financial regulations, and preventing AI-enabled regulatory arbitrage or profit-driven misconduct.

Zhao also highlighted the necessity of a robust legal framework for effective risk management in banking. He proposed timely legislative updates to clarify AI application rules, regulatory frameworks, and liabilities in finance, alongside improving end-to-end financial supervision and cracking down on AI-related financial fraud and regulatory violations. For emerging civil disputes, he recommended issuing judicial interpretations or guiding cases to reinforce legal safeguards for the industry's high-quality growth.

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