7月15日，电商巨头亚马逊（Amazon.com）与通信技术企业Vonage宣布达成突破性合作。双方将把Vonage尖端的语音API技术深度整合至亚马逊最新研发的Nova Sonic人工智能语音助手平台。此次强强联手将开创人工智能语音代理与云端通信技术融合的新范式，为开发者提供更强大的语音交互解决方案。行业观察家指出，该集成方案有望大幅提升智能客服系统的自然语言处理能力，重新定义人机语音交互体验标准。
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