On March 15, 2026, the Suzhou 3·15 International Consumer Rights Day event was successfully held. Guided by its Party building initiatives, KE Holdings Inc. (Suzhou) Technology Co., Ltd. participated in the exhibition with its upgraded Service Commitment Assurance and the "Good Shell GO" public welfare project. The company deeply embodied the event's theme of "Quality Suzhou, Worry-Free Consumption," establishing a positive interaction model of "government guidance plus corporate action" to demonstrate the responsibility and commitment of a residential services enterprise.
During the event, the KE Holdings Inc. Suzhou booth attracted large crowds. The company's Party branch was involved in the entire event organization, seamlessly integrating the promotion of service commitments, the dissemination of consumer knowledge, and public welfare practices, using Party building to ground corporate responsibility in action. On one hand, KE Holdings Inc. Suzhou showcased its eight major Service Commitment Assurances covering all business scenarios. Through upgraded measures such as its property payment security platform and compensation for unsolicited telemarketing, it addresses pain points in real estate transactions, building a full-cycle risk prevention and control system to safeguard consumer transaction safety. On the other hand, the site launched an interactive "donate steps for education" initiative, engaging citizens in public welfare to specifically support the "Sunflower Class" rural education project.
Staff members used interactive Q&A sessions to explain key points for preventing risks in property transactions and to interpret the latest market policies to citizens. This allowed consumers to grasp knowledge about consumer rights protection in a relaxed atmosphere while understanding the company's service ethos and public welfare初心.
Through this exhibition, KE Holdings Inc. Suzhou not only focused on its core duty of consumer rights protection but also extended the boundaries of its social responsibility, achieving a two-fold integration of professional service and charitable compassion. Since establishing its presence in Suzhou, KE Holdings Inc. Suzhou has consistently adhered to its original intention of "treating consumers well," safeguarding transaction security through service upgrades and giving back to society through public welfare actions.
Looking ahead, KE Holdings Inc. Suzhou will continue to be guided by Party building, constantly optimizing its service system and deepening its public welfare practices. It aims to protect consumer security with more comprehensive services and convey urban warmth through warmer actions, contributing to Suzhou's development as a high-quality, trustworthy consumption city and promoting the high-quality development of the residential services industry.