Lexin Posts Q4 Results: Diversified Ecosystem Shows Resilience with Steady Operations and Rapid Growth in High-Quality Users

Deep News
Mar 19

LexinFintech Holdings Ltd. (NASDAQ: LX), a leading new consumption digital technology service provider in China, announced its unaudited financial results for the fourth quarter of 2025. Despite persistent challenges from the macroeconomic environment and industry cycle adjustments, the company's diversified business ecosystem further demonstrated resilience, contributing to overall operational stability in Q4. Driven by a long-term philosophy, the company's ability to withstand cyclical fluctuations has strengthened. For the quarter, revenue reached RMB 3.0 billion, with a profit (Non-GAAP EBIT) of RMB 299 million. For the full year 2025, the company's profit (Non-GAAP EBIT) was RMB 2.216 billion.

In terms of scale, the transaction volume for Q4 was RMB 50.0 billion, with managed loan balance at RMB 96.6 billion. The number of active users reached 4.53 million, including 884,000 new active users added during the quarter. For the full year 2025, the cumulative transaction volume totaled RMB 205.3 billion.

The CEO stated that in the fourth quarter, with new industry regulations officially implemented, the company adhered to compliance-driven business development. By focusing on users and optimizing its product matrix and personalized service experience, it effectively enhanced sustainable operations and risk resistance capabilities.

Looking ahead to 2026, the company plans to increase resource allocation towards serving small and micro enterprises and high-quality consumer segments. This aims to make financing for smaller businesses more convenient and efficient, further helping to unleash consumption growth momentum and drive long-term, sustainable operational value. Concurrently, the company will continue to expand the proportion of high-quality customers, building a superior customer structure and a more stable profit foundation to promote high-quality growth and create long-term sustainable returns for shareholders.

The company maintained its semi-annual dividend policy. The dividend for the second half of 2025, accounting for approximately 30% of net profit, will be distributed at an amount of USD 0.188 per ADS, expected to be paid on June 3, 2026. Management's personal share purchase plan has been completed, and the company's share repurchase program is approximately 80% finished.

Anchored to the main policy thread of stimulating consumption, the diversified ecosystem businesses contributed to economic development. The financial report shows that in Q4, the company leveraged its multi-business advantages, utilizing its ecosystem businesses including personal credit, installment retail, and inclusive finance to precisely and efficiently serve market demand, support the real economy, and promote consumption growth.

As the first online installment retail service provider in China, the company's Fenqile platform leverages its long-accumulated brand and supply chain strengths to effectively meet user demand for 3C electronics, major appliances, and daily necessities. During the quarter, the platform continued to optimize its supply chain and improve warehouse and logistics efficiency. During major promotional events like Singles' Day and Double Twelve, it offered interest-free and low-interest promotions, with single-day shipment volumes repeatedly hitting new highs. In Q4, overall mall transaction volume increased 94.5% year-over-year. Transaction volume for essential consumer goods surged 383.14% year-over-year, while categories like apparel, personal care, sports, and accessories all saw quarter-over-quarter growth exceeding 100%.

As one of the key financial priorities, inclusive finance is accelerating its integration into small businesses in lower-tier cities and rural farming households, becoming a vital support for financing small and micro enterprises and individual merchants. During the quarter, Fenqile's inclusive finance segment newly integrated mainstream third-party data, enabling multi-dimensional verification of user credit risk. It helped nearly 140,000 users obtain inclusive loans totaling RMB 4.73 billion.

Regarding overseas operations, the strategic focus in core markets, Mexico and Indonesia, showed results in Q4, with simultaneous optimization in scale, profitability, and asset quality, establishing it as a new driver for the company's development.

The financial report indicates that in Q4, the company maintained leading technology investment and continued upgrading its foundational capabilities. AI large language models and agent technology have evolved from辅助 tools to core competencies, deeply embedded in key financial scenarios such as risk control, customer service, and operations. This has helped the company maintain overall controllable risk during the industry adjustment period, providing long-term support for stable business development and efficient operations.

Intelligent upgrades in risk control were a key focus of the company's technology investment in Q4. The company integrated the cognitive, reasoning, and judgment capabilities of large models with the execution abilities of AI agents, embedding these core AI capabilities into the user side. This shifted the interactive experience from passive response to proactive anticipation, enabling more natural human-computer interaction and precise matching, significantly enhancing user experience. During the quarter, large models and AI agents were deployed across multiple risk control processes, markedly improving risk control efficiency and identification accuracy. At the strategy level, strategy-generation agents enhanced by large model capabilities can deeply analyze multi-dimensional customer data, build high-precision risk identification models, automatically generate differentiated risk control strategies, and enable continuous real-time optimization and dynamic evaluation throughout the process, making risk control decisions more scientific and efficient. In compliance quality checks, large model-assisted systems demonstrated strong semantic understanding and multi-modal adaptation capabilities, leading to more comprehensive information coverage and higher identification accuracy, effectively enhancing compliance levels across the entire business process. In user operations, credit limit increase agents can accurately identify genuine user needs, assisting users in completing self-service operations through intelligent dialogue. This reduces manual costs and improves user experience while achieving dual upgrades in risk control and service efficiency.

In customer service, AI agents have become a core support for enhancing service quality and operational efficiency. In Q4, customer service agents significantly improved service efficiency and user satisfaction through their highly responsive and accurate answering capabilities. Currently, intelligent customer service resolves over 80% of daily user inquiries, effectively reducing labor costs while simultaneously improving response speed and service experience.

The company consistently upholds a user-centric service philosophy, focusing on consumer rights protection to build a warm and trustworthy competitive advantage. In Q4, a full lifecycle consumer rights protection mechanism and diverse user care initiatives covered all stages of product design and service delivery. In 2025, the company's customer service efficiency increased by 10% compared to the previous year.

Leveraging its leading advantages in ecosystem, service, and technology over the past year, the company earned multiple industry honors. As the only fintech company selected for six consecutive years, it was again listed on the 2025 "China's Top 500 Service Enterprises" ranking, demonstrating long-term sustainable competitiveness. The company also made the 2025 "Guangdong Top 500 Enterprises" and "Guangdong Top 100 Private Enterprises" lists, becoming the only fintech firm to appear on both rankings that year, further affirming its benchmark status in the industry. Additionally, the company was included for the fifth time in the 2025 "China's Top 100 Internet Companies by Comprehensive Strength" list, reflecting its deep accumulation in digital finance and influence within the internet ecosystem. Notably, in the field of AI technology application, the company received The Asian Banker's "China Best AI Technology Implementation Award" for 2025, being the only fintech enterprise shortlisted for a technology award that year. This also marks the seventh consecutive year the company has received recognition from this international institution.

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