In 2025, online retail centers around two major themes: anti-involution and instant retail.
Theme One: Anti-Involution, primarily affecting small and medium-sized enterprises, triggered by two key points. First, in mid-2024, the government prohibited platforms from passing on marketing costs to merchants. In May 2024, the State Administration for Market Regulation issued the "Interim Provisions on Anti-Unfair Competition in E-commerce," explicitly forbidding platform operators from charging unreasonable fees in the guise of service fees or other costs. Second, comprehensive governance against 'involutionary' competition commenced in 2025, with the Politburo meeting emphasizing stricter regulations to curb low-price disorder and protect quality businesses. This year, all e-commerce platforms are promoting benefit-enhancing policies; small and medium enterprises are experiencing reduced burdens (e.g.,
In terms of platform performance, monetization rates vary significantly:
Policy extensions effective from October 1 include changes in deductibility of streaming costs, which will now be limited to 15% of annual revenue, aiming to curb unfair competition and discourage merchants from using excessive financial tactics for short-term sales. This shift encourages a focus on building brands that attract repeat customers instead of one-off sales.
From the merchants’ perspective, streaming costs exceeding 15% are mostly found in high-margin categories on live commerce platforms, where new brands often rely more on spending to capture one-time traffic. The impact will be significant for these merchants as platforms pivot to structural adjustments to mitigate risks. Supposedly limited effects of streaming tax are expected on
Theme Two: Instant Retail Instant retail is moving closer to traditional offline retail and requires longer-term investment.
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Distinct operational types exist between long-distance e-commerce and instant retail. Long-distance e-commerce focuses on matching supply with demand, while instant retail emphasizes fulfillment rates.
Forecast for Double 11: E-commerce platform investments for Double 11 are expected to decrease significantly, with ongoing divergence in GMV performance.
Overview: This year, all platforms are scaling back on investment, with GMV shares likely to change similarly to last year:
With a shift of focus towards instant retail and a notable reduction in overall subsidies from major platforms, merchants face changes in subsidy leanings with promotional offerings shifting towards AI tool empowerment.
Platform rhythm:
With promotional cycles extending,
From a business perspective, traditional giants are diminishing merchant support while ramping up AI capabilities, focusing less on sheer quantity of promotions and more on sustainable AI-powered enhancements. There is a marked reduction in financial backing for promotional activities, rallying resources towards live-stream settings.
Overall, the fierce competition landscape must adapt to new policies that prioritize long-term brand building over short-term sales spikes, significantly affecting resource allocation across platforms.