During the National Day holiday, Tianjin's "three stations and one airport" experienced peak passenger flows. How do travelers find their rides after exiting? How are different vehicles diverted? How is the overlapping nighttime cultural tourism passenger flow managed? Reporters visited Tianjin West Railway Station, Tianjin Railway Station, Tianjin South Railway Station, and Tianjin Binhai International Airport to examine how major transport hubs ensure smooth travel amid heavy passenger volumes.

At Tianjin West Railway Station, it takes about one minute after exiting to find a ride-hailing car by number. On October 2, traveler Mr. Li pulled his suitcase out of Exit 10 at Tianjin West Railway Station and booked a ride-hailing car. He then followed a gentle slope passage forward without going upstairs or taking an elevator, and in about one minute arrived at the newly opened North Underground Ride-Hailing Vehicle Staging Area for the National Day holiday. At the staging area, reporters saw ride-hailing cars entering and parking according to numbered spaces, while a large screen in the waiting area displayed vehicle and parking space information in real time. Travelers could directly find their booked vehicles based on the numbers on the screen. "It used to be very troublesome to get a taxi at the West Station. The exits were scattered, the underground signal was poor, and people and cars often could not find each other, wasting a lot of time," Mr. Li said. "Now I can get there without taking an elevator, and the large screen in the passenger rest area displays parking space and vehicle information in real time, making it much easier to find the car." A ride-hailing driver said, "It used to be hard for passengers to find cars, and hard for drivers to find people. Now vehicles enter designated spaces in order, and passengers find cars by number, saving the trouble of searching back and forth." Maintenance staff explained that a camera is installed above each parking space, with area and space numbers set up. After a vehicle parks, the system automatically recognizes the license plate, and the information is immediately displayed on the large screen.

At Tianjin Railway Station, nighttime tourist flows overlap, and assistance is available for directions and help. On October 3, as night fell, the flow of people at the South Square of Tianjin Railway Station did not diminish. Some people pulled suitcases straight to the subway, some held up their phones looking for Jiefang Bridge, and some tourists who had just exited asked, "How do I get to Jinwan Plaza for dinner?" During the National Day holiday, arriving and departing passenger flows at Tianjin Railway Station overlapped with surrounding nighttime tourist flows. Nighttime visits by reporters showed that staff were on duty at the station square, entrances and exits, and along the Haihe River. When someone asked for directions, staff stepped forward to guide them; when crowds gathered, they promptly diverted them. During the holiday nights, the station area office added 8 people to form a 24-hour standby team on top of the usual 75 on-duty personnel, patrolling key ground-level entrances and exits at the South Square, areas around the railway entrance, and along the Haihe River, promptly supplementing on-duty forces according to changes in passenger flow. On October 1, the station area office received a request from a citizen. A visually impaired passenger needed to travel home alone. Staff quickly arranged designated pickup and escort, guided the passenger throughout the process of entering the station, and completed the handover with railway staff.

At Tianjin South Railway Station, a "small station" encounters "large passenger flows," and three streams of vehicles are separated. As a typical "small station with large passenger flows" hub, Tianjin South Railway Station saw an average daily passenger flow of 30,000 during the National Day holiday. During the afternoon and evening exit peak periods each day, the limited station area space bore concentrated arrivals of people and vehicles. Around 5:30 p.m. on October 3, another exit peak arrived. Reporters saw a large number of passengers pulling suitcases out of the exit and heading separately to bus, taxi, and ride-hailing waiting areas. Guo Shen from the Station Facilities and Environment Management Section of the Tianjin South Railway Station Area Office introduced that the station area is divided into three traffic rings. The outer ring road is for buses and social vehicles stopping at the subway station; the middle ring is a 2.4-kilometer circular taxi staging area; the inner ring is for designated ride-hailing stops to pick up and drop off high-speed rail passengers. "The place is not large, so we try to let different vehicles use their own lanes," Guo Shen said. "Through spatial zoning and route separation, we reduce mixed traffic among taxis, ride-hailing cars, and other vehicles." "With this arrangement, it really is not congested anymore," said Ms. Zhao, a passenger who often takes trains at the South Station. "Before, it was common to be unable to get out of the station for a long time after getting in the car. Now it takes at most 5 minutes to get out."

At Tianjin Binhai International Airport, passenger flows arrive in concentrated batches, and special groups receive assistance. On the morning of October 4, inside the terminal of Tianjin Binhai International Airport, two elderly people flying alone for the first time stood in front of self-service equipment, unsure how to operate it. Staff stepped forward to put caring wristbands on the elderly and guided them to the H08 caring counter to complete procedures. "I didn't expect this kind of service. It's so thoughtful," the elderly said. It was their first time flying. During the National Day holiday, Tianjin Binhai International Airport handled 60,000 to 70,000 arriving passengers per day on average. On-site visits by reporters found that in addition to concentrated passenger flows, the travel needs of special passengers such as the elderly and children also tested on-site services. "For first-time flyers, we give priority to check-in and priority seat arrangements. Passengers with limited mobility can also enjoy wheelchair services," said Li Ming, deputy director of the Domestic Check-in Division of the Passenger Services Department at Tianjin Binhai International Airport. The airport also provides special services for unaccompanied children. Staff identify them through colored vests, yellow wristbands, name stickers, and exclusive luggage tags, accompanying them throughout the process from procedure handling to boarding. As of October 4, during the National Day holiday, the airport had assisted 36 unaccompanied children arriving and 45 departing. Outside the terminal, passengers arriving in concentrated batches headed separately to waiting areas for the subway, taxis, and ride-hailing cars. Zhou Jizhou, head of the airport's Public Area Management Department, introduced that the airport dynamically deploys personnel based on flight arrivals, focusing on strengthening guidance in areas such as the ride-hailing staging area and waiting points, and improving guide signs leading to the subway station. At the airport long-distance passenger station, several passengers who had just gotten off planes were waiting with suitcases for buses to Langfang. "We are going to Langfang to visit relatives. After looking at several ways to travel, taking a bus directly from the airport is still the most convenient, with no need to transfer," said Li Hanchun, stationmaster of the airport long-distance passenger station. The station arranges 3 long-distance departures daily to surrounding areas of Hebei Province. From railway stations to the airport, facing different passenger flows and station conditions, the goal is to solve specific problems in passengers' travel: detour a little less, wait a little less, and travel more smoothly.