在分析师电话会议上,Bloomin' Brands首席执行官迈克·斯帕诺斯表示,公司客流量持续增长,顾客满意度评分亦稳步提升,显示出业务转型策略已初见成效。作为Outback Steakhouse和Carrabba's Italian Grill的母公司,该集团近年来针对顾客体验与餐食品质进行了精准投入,例如提升Outback餐厅的牛排质量。斯帕诺斯指出,尽管第四季度整体同店销售额持平,但美国地区客流量实现50个基点的增长。他补充道:“我们对第四季度业绩及客流增长的稳健态势感到满意。”受此消息提振,Bloomin' Brands盘前股价上涨5.6%。
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