Consensus Cloud Solutions Q3 2025 Earnings Call Summary and Q&A Highlights: Corporate Growth and Strategic Debt Reduction

Earnings Call
Nov 06, 2025

[Management View]
Consensus Cloud Solutions reported consolidated revenue of $87.8 million for Q3 2025, flat compared to Q3 2024. Corporate revenue increased by 6.1% YoY to $56.3 million, driven by record customer net adds and high usage at major public sector clients. The company also highlighted strategic debt reduction and continued investments in advanced solutions.

[Outlook]
Management provided Q4 2025 guidance with revenue expected between $84.9 million and $88.9 million, adjusted EBITDA between $43.1 million and $46 million, and adjusted EPS between $1.27 and $1.37. The company plans to continue hiring, product innovation, and capital returns.

[Financial Performance]
- Consolidated Revenue: $87.8 million (flat YoY)
- Corporate Revenue: $56.3 million (+6.1% YoY)
- SOHO Revenue: $31.5 million (-9.2% YoY)
- Adjusted EBITDA: $46.4 million (-1.2% YoY)
- Adjusted Net Income: $26.6 million (-0.8% YoY)
- Adjusted EPS: $1.38 (unchanged YoY)
- Free Cash Flow: $44.4 million (+32% YoY)
- Cash Balance: $98 million

[Q&A Highlights]
Question 1: Can you talk about the VA and corporate sales, particularly the VA's highest usage rate yet? (Line breaks here)
Answer: The VA continues to expand with increased usage in existing sites and new facilities. The company expects growth to continue into 2026, with potential revenue multiples of the current $5 million pace.

Question 2: How many VA sites are you in now, and what is the total potential? (Line breaks here)
Answer: The company is in more than 50% of VA sites but not all traffic is captured yet. The potential revenue could be between $10 million and $20 million, depending on the pace of capturing incremental traffic.

Question 3: What is the expected deceleration rate for SOHO revenue growth in 2027 or 2028? (Line breaks here)
Answer: It is difficult to predict the exact deceleration rate for SOHO revenue growth in 2027 or 2028. The company is studying various cohorts to understand the stabilized base of cancellations and the impact of customer acquisition strategies.

Question 4: Can you talk about the advanced products upsells into corporate, particularly the use of AI and RCM acceleration? (Line breaks here)
Answer: The adoption of the AI product Clarity and the integration engine business are key drivers of advanced product revenue. These solutions help customers connect their EHR systems and provide interoperability, contributing to revenue growth.

Question 5: What caused the decline in SOHO paid ads, and when do you expect recovery? (Line breaks here)
Answer: The decline in SOHO paid ads was due to changes in the search environment and a spike in acquisition channels last quarter. The company expects recovery to the mid-50s in net adds per quarter by early 2026.

Question 6: Can the VA revenue growth to $20 million be achieved with the current agreement, or would it require additional products? (Line breaks here)
Answer: The current discussion is focused on the fax platform. There is potential to upsell other solutions into the VA, but the current revenue growth target is based on the existing fax platform.

[Sentiment Analysis]
The tone of the management was confident, highlighting strong corporate growth and strategic debt reduction. Analysts' questions focused on growth potential and operational details, indicating a positive outlook.

[Quarterly Comparison]
| Metric | Q3 2025 | Q3 2024 | QoQ Change |
|----------------------------|---------------|---------------|--------------|
| Consolidated Revenue | $87.8 million | $87.8 million | Flat |
| Corporate Revenue | $56.3 million | $53.1 million | +6.1% |
| SOHO Revenue | $31.5 million | $34.7 million | -9.2% |
| Adjusted EBITDA | $46.4 million | $47.0 million | -1.2% |
| Adjusted Net Income | $26.6 million | $26.8 million | -0.8% |
| Adjusted EPS | $1.38 | $1.38 | Unchanged |
| Free Cash Flow | $44.4 million | $33.6 million | +32% |
| Cash Balance | $98 million | N/A | N/A |

[Risks and Concerns]
- Lower adjusted EBITDA margin expected in Q4 2025 due to headcount additions and seasonal audit-related costs.
- Near-term headwind in SOHO business due to changes in the search environment.
- Negligible free cash flow expected in Q4 2025 due to semiannual bond interest payments.

[Final Takeaway]
Consensus Cloud Solutions demonstrated strong corporate growth and strategic debt reduction in Q3 2025. The company continues to invest in advanced solutions and expects further growth in the VA and corporate segments. However, near-term challenges in the SOHO business and lower adjusted EBITDA margin in Q4 2025 are potential concerns. Overall, the company's strategic initiatives and positive outlook indicate a solid foundation for future growth.

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